Overview
Legacy Park Health and Rehabilitation, located in Knoxville, Tennessee, provides a range of healthcare services, including short-term rehabilitation and long-term care. The facility aims to support residents in regaining their independence while offering a vibrant independent senior living community. The staff is dedicated to making each resident’s stay comfortable and safe, emphasizing a personalized approach to care.
Services & Support
The services offered at Legacy Park include skilled nursing and rehabilitation. The facility is designed to cater to the needs of individuals seeking recovery and ongoing support. However, reviews indicate that the level of staffing may impact the quality of care provided, with some families expressing concerns about responsiveness and attentiveness.
Care Approach & Staff
While the facility promotes a personalized approach where staff members are expected to know residents by name, feedback suggests that staffing levels may be inadequate. Multiple reviews highlight that call buttons often go unanswered for extended periods, raising concerns about the attentiveness of the staff. Some families reported needing to stay with their loved ones to ensure their needs were met.
Who They Serve
Legacy Park serves individuals requiring skilled nursing and rehabilitation services, as well as those in need of long-term care. The facility also offers independent living options for seniors looking for a supportive community environment.
Living Options & Amenities
The facility provides various living options, including skilled nursing and rehabilitation services. However, reviews mention that the patient rooms are dated and not well-suited for individuals with mobility challenges. Some families have noted issues with cleanliness and overall facility maintenance.
Dining & Activities
Feedback regarding dining experiences has been largely negative, with multiple reviews citing poor food quality as a significant concern. Families have reported that the meals provided did not meet their loved ones’ needs and, in some cases, even made them unwell.
What Families Say
Reviews of Legacy Park present a mixed picture. While some families appreciated the kindness of the staff and the cleanliness of the facility, many others expressed deep dissatisfaction. Common concerns include understaffing, inadequate attention to patient care, and poor dining experiences. Some reviewers have gone so far as to advise against sending loved ones to this facility, citing serious issues with care and responsiveness.
Room for Improvement
There are several areas where families feel Legacy Park could improve. Key concerns include staffing levels, responsiveness to call buttons, the quality of food served, and the overall condition of the facility. Addressing these issues may enhance the care experience for residents.
Summary
Legacy Park Health and Rehabilitation in Knoxville, Tennessee, offers skilled nursing and rehabilitation services within a supportive community. Despite its mission to provide personalized care, reviews indicate significant challenges related to staffing and overall patient attention. Families considering this facility should weigh the mixed feedback carefully, particularly regarding the quality of care and dining experiences.
