Overview
Your Home Team Care, located in Knoxville, Tennessee, is a home health care agency focused on providing compassionate in-home care tailored to the needs of clients. They aim to support not only the physical health but also the emotional well-being and independence of individuals, ensuring that everyone can enjoy life with dignity and joy.
Services & Support
Your Home Team Care offers a range of personalized in-home care services designed to assist clients with various needs, including support for those recovering from surgery or managing chronic conditions. Their caregivers are trained in various specialties, including advanced training for Alzheimer’s and Dementia care, ensuring that clients receive respectful and competent assistance.
Care Approach & Staff
The agency emphasizes the importance of compassionate care, with many families noting the kindness and engagement of their caregivers. Reviewers have highlighted the flexibility of the service, which allows caregivers to adjust their schedules based on the needs of the clients and their families. However, some feedback indicates that office management and scheduling could improve, particularly in terms of staffing adequacy and communication.
Who They Serve
Your Home Team Care primarily serves seniors and individuals requiring assistance with daily activities. Many families have shared positive experiences about how their caregivers have effectively supported their loved ones, particularly in times of need.
Service Area
The agency operates in Knoxville, Tennessee, providing home health care services to the surrounding community.
What Families Say
Families have expressed a mix of satisfaction and concern regarding the services provided. Many appreciate the compassionate nature of the caregivers and the personalized attention their loved ones receive. However, there are notable concerns about the reliability of scheduling and communication from the office staff, particularly regarding last-minute cancellations and late caregivers.
Room for Improvement
Several reviewers have mentioned issues with office management and scheduling, specifically citing instances of late arrivals from caregivers and a lack of responsiveness from certain office staff members. Families have suggested that improvements in staffing levels and communication could enhance the overall experience.
Summary
Your Home Team Care in Knoxville, Tennessee, is dedicated to providing personalized and compassionate home health care services. While many families commend the quality of care from their caregivers, there are areas for improvement in office management and scheduling that could better support both clients and staff. Overall, the agency is seen as a valuable resource for families seeking in-home care for their loved ones.
