Overview
SunCrest Home Health, located in Knoxville, Tennessee, is dedicated to providing personalized home health care services. The organization focuses on understanding the unique needs of each patient, ensuring a tailored approach to their healthcare journey. SunCrest emphasizes quality service, aiming to foster strong relationships with patients and their families.
Services & Support
SunCrest Home Health offers a range of services, including nursing care, physical therapy, and social worker support. Families have reported positive experiences with the physical therapists, noting their effectiveness in helping patients regain mobility following surgeries. The staff is described as responsive and compassionate, providing support that extends beyond standard care.
Care Approach & Staff
The team at SunCrest Home Health is characterized by their commitment to patient care and professional excellence. Many families have praised the staff for their dedication and ability to adjust care plans as needed. Reviewers highlighted the compassion and empathy exhibited by the employees, contributing to a supportive environment for patients recovering at home.
Who They Serve
SunCrest Home Health serves a diverse range of patients, including those recovering from surgeries or managing chronic conditions. Families have expressed appreciation for the care provided to elderly relatives, particularly after significant medical events such as hip replacements or falls.
What Families Say
Feedback from families indicates a high level of satisfaction with the care provided by SunCrest Home Health. Many have noted the professionalism and friendliness of the staff, as well as their willingness to go the extra mile to meet patient needs. However, some reviews pointed out concerns about communication and scheduling, suggesting that there can be inconsistencies in service delivery.
Room for Improvement
Despite many positive reviews, there are mentions of issues related to communication and scheduling difficulties. Some families expressed frustration when appointments were missed or when they had to follow up multiple times to ensure care was provided. Addressing these concerns could enhance the overall experience for patients and their families.
Summary
SunCrest Home Health is a home health care provider in Knoxville, Tennessee, known for its compassionate staff and tailored care services. While many families report positive experiences, particularly with physical therapy and nursing care, there are areas for improvement in communication and scheduling. Overall, SunCrest Home Health strives to create a supportive environment for patients and their families during their recovery journeys.
