Overview
Trinity Hills of Knoxville, located in Knoxville, Tennessee, is an assisted living facility that offers a supportive environment for seniors seeking to maintain their independence while benefiting from 24-hour nursing staff. The community also provides memory care services for residents who require additional support. With a focus on personalized care, Trinity Hills aims to create a safe and secure atmosphere for both residents and their families.
Services & Support
Trinity Hills offers a variety of services including assisted living, memory care, hospice, home health, and physical therapy. The facility is designed to cater to the diverse needs of seniors, ensuring that each resident receives a customized care plan that takes into account their personal interests and preferences. This commitment to individualized care is reflected in the positive experiences shared by families.
Care Approach & Staff
The staff at Trinity Hills is noted for their compassion and dedication to resident care. Families have expressed appreciation for the warm and welcoming environment created by the caregivers, who are described as genuinely caring and attentive. The community is praised for its professionalism and the personal touch that staff bring to their interactions with residents, fostering trust and comfort.
Who They Serve
Trinity Hills serves seniors who are looking for assistance with daily living activities while also providing memory care for those with cognitive challenges. Families have shared that their loved ones feel at home in this community, which promotes social engagement and a sense of belonging among residents.
Living Options & Amenities
The facility features spacious apartments and offers a range of amenities designed to enhance the quality of life for residents. Activities are plentiful, with options that encourage social interaction and physical fitness. Dining experiences are highlighted as an important aspect of community life, with meals prepared by chefs using fresh, local ingredients, creating a restaurant-style atmosphere.
What Families Say
Many families have shared their positive experiences with Trinity Hills, highlighting the caring nature of the staff and the welcoming community atmosphere. Reviews reflect a strong sense of satisfaction with the level of care provided, as well as the variety of activities available for residents. However, some families have voiced concerns about staffing levels during nights and weekends, emphasizing the importance of visiting at different times to get a complete picture of the facility.
Room for Improvement
While many families have had positive experiences, some reviews indicate challenges related to staffing levels, particularly during off-peak hours. This has raised concerns about the consistency of care provided, especially for residents with higher care needs. Engaging with the community and monitoring care during different times may help families assess the facility more thoroughly.
Summary
Trinity Hills of Knoxville offers a supportive and engaging environment for seniors, with a strong emphasis on personalized care and community involvement. The facility is well-regarded for its compassionate staff and variety of services, although potential residents and their families are encouraged to consider staffing levels during all hours to ensure it meets their specific needs. Overall, Trinity Hills aims to provide a home-like atmosphere where residents can thrive.
