Overview
Wexford House, located in Kingsport, Tennessee, is a skilled nursing facility that offers both short-term rehabilitation and long-term care. The facility prides itself on providing care that is personal, respectful, and compassionate. Wexford House aims to create an environment where connections are made, and each day is filled with encouragement and kindness.
Services & Support
Wexford House provides a range of services including skilled nursing care and rehabilitation. The facility is dedicated to improving the quality of life for its residents, with a focus on personal attention and support. Families can expect a commitment to care that emphasizes both physical and emotional well-being.
Care Approach & Staff
The staff at Wexford House are often described as friendly, professional, and compassionate. Many reviews highlight the attentiveness of the employees and their dedication to the residents’ needs. However, there have been concerns raised regarding the adequacy of supplies and the overall care provided, particularly in situations where residents require assistance.
Who They Serve
Wexford House serves individuals in need of skilled nursing care, including those requiring rehabilitation. The facility caters to residents from Hawkins and Sullivan counties, focusing on both short-term and long-term care needs.
Living Options & Amenities
The facility is designed to be welcoming and comfortable, with amenities that aim to enhance the quality of life for residents. Reviewers have noted the cleanliness of the environment, although some have expressed concerns about specific aspects of care.
Dining & Activities
Wexford House offers dining options that residents generally enjoy, with some reviews specifically mentioning the quality of food. The facility also provides various activities to engage residents, contributing to a vibrant community atmosphere.
Room for Improvement
Despite positive feedback about the staff and environment, there are significant concerns regarding the level of care provided. Issues have been reported related to residents not receiving timely assistance, particularly in bathroom needs, which is critical for their dignity and comfort. Additionally, there are complaints about the availability of necessary supplies for proper care.
Summary
Wexford House in Kingsport, Tennessee, presents itself as a skilled nursing facility focused on compassionate care and rehabilitation. While many reviews commend the staff’s professionalism and the facility’s cleanliness, there are notable concerns regarding the quality of care in critical situations. Families considering Wexford House should weigh the positive aspects of the environment and staff against the reported issues to make an informed decision.
