Overview
Gentiva Hospice, located in Kingsport, Tennessee, is dedicated to providing compassionate care for individuals facing life-limiting illnesses. The organization emphasizes the importance of physical, emotional, and spiritual support, helping patients and their families navigate challenging times with dignity and grace.
Services & Support
Gentiva Hospice offers a range of services including hospice care, palliative care, and home health care. Their hospice care focuses on addressing not only pain and symptom management but also the emotional and spiritual needs of patients and their families. The team consists of nurses, social workers, volunteers, aides, and chaplains who work collaboratively to ensure comprehensive support.
Care Approach & Staff
The staff at Gentiva Hospice is noted for their compassion and dedication. Many families express gratitude for the care provided by their Certified Nursing Assistants (CNAs), particularly highlighting the positive impact of individual caregivers. For instance, one family shared how a CNA brought joy and comfort to their loved one, illustrating the personal connections formed during care. The presence of chaplains also adds a spiritual dimension to the support offered, helping families cope with emotional challenges.
Who They Serve
Gentiva Hospice serves individuals facing life-limiting illnesses, providing tailored care to meet their unique needs. The organization is committed to supporting not only patients but also their families, ensuring they have the necessary resources and emotional backing during difficult times.
Clinical Services & Rehab
In addition to hospice services, Gentiva offers home health care, which includes skilled nursing and therapy. This service is designed for individuals recovering from surgery or managing chronic conditions, allowing them to receive personalized care in the comfort of their homes.
What Families Say
Families have expressed high levels of satisfaction with the care provided by Gentiva Hospice. Many reviews commend the staff for their professionalism and kindness. Specific caregivers, such as a CNA who consistently brings joy to patients, have been repeatedly recognized for their exceptional service. Families appreciate the promptness and responsiveness of the team, which is critical during times of need.
Room for Improvement
While most feedback is overwhelmingly positive, some families noted areas where communication could be improved, particularly regarding updates on care plans. Ensuring that families are fully informed can enhance the overall experience.
Summary
Gentiva Hospice in Kingsport, Tennessee, provides a compassionate and comprehensive approach to hospice and home health care. Their dedicated team works to ensure that patients and families receive the support they need during challenging times. With a focus on dignity, grace, and personal connection, Gentiva is committed to making a meaningful difference in the lives of those they serve.