Overview
SunCrest Home Health, located in Jefferson City, Tennessee, is a home health care provider that aims to deliver personalized assistance focused on enhancing wellness and comfort. The organization emphasizes its commitment to quality service and getting to know patients on a personal level.
Services & Support
SunCrest Home Health offers a range of home health care services tailored to meet the needs of their patients. They aim to provide specialized care that enhances both wellness and comfort, although specific services provided are not detailed in the available reviews.
Care Approach & Staff
The care approach at SunCrest Home Health is centered around building personal relationships with patients. However, feedback from families indicates significant concerns regarding the reliability and professionalism of the staff. Multiple reviews highlight issues with caregivers not showing up or failing to provide adequate care, which has led to frustration among families.
Who They Serve
SunCrest Home Health serves a variety of patients, including those requiring assistance with daily living activities. Families have expressed dissatisfaction with the care provided, citing instances where patients did not receive necessary support, especially during critical times.
Service Area
The company operates in Jefferson City, Tennessee, and surrounding areas, focusing on delivering home health care to local communities.
What Families Say
Family feedback on SunCrest Home Health is mixed. While some reviews commend the dedication of individual nurses, many others express dissatisfaction with the company’s overall performance. Reports of caregivers spending minimal time with patients, failing to show up, and lack of communication have been common. Families have described their experiences as frustrating and have urged others to seek alternative home care providers.
Room for Improvement
There are several areas for improvement noted by families, particularly regarding the reliability of staffing and communication. Instances of caregivers not arriving as scheduled and inadequate responses to urgent care needs have been highlighted as significant concerns. Families have suggested that better management and support for staff could enhance the overall service quality.
Summary
SunCrest Home Health in Jefferson City, Tennessee, aims to provide quality home health care but faces challenges related to staff reliability and communication. While some individual caregivers receive praise, numerous reviews indicate that families have experienced significant issues with the service, leading to calls for improvement and exploration of other care options.