Overview
Maplewood Health Care Center, located in Jackson, Tennessee, is dedicated to providing skilled nursing care that emphasizes personal connection and compassion. The facility aims to create a welcoming environment where residents feel safe and valued. With a commitment to continuous improvement, Maplewood strives to deliver high-quality care tailored to the needs of each individual.
Services & Support
Maplewood Health Care Center offers a range of services including skilled nursing, rehabilitation, and specialized dementia activities. The facility is designed to support both short-term rehabilitation and long-term care needs, ensuring that residents receive the appropriate level of care based on their unique situations.
Care Approach & Staff
The staff at Maplewood Health Care Center is frequently described as friendly, attentive, and helpful. Many reviews highlight the positive demeanor of the employees, including nurses and aides, who are noted for their ability to provide individualized care. The facility places a strong emphasis on teamwork, allowing staff members to collaborate effectively in meeting the needs of residents.
Living Options & Amenities
Residents at Maplewood enjoy a clean and well-maintained environment. The facility includes pleasant outdoor spaces, such as a back patio and rocking chairs on the front porch, which provide opportunities for relaxation and social interaction. The overall atmosphere is reported to be welcoming, with a focus on creating connections among residents and staff.
Dining & Activities
While the facility offers dining services, some reviews indicate that there have been issues with food quality and service timing. However, residents are encouraged to participate in various activities designed to promote engagement and well-being, contributing to a more fulfilling daily experience.
What Families Say
Feedback from families is generally positive, with many expressing satisfaction with the care their loved ones receive. Common themes in the reviews include the cleanliness of the facility, the helpfulness of the staff, and the overall welcoming environment. However, there are also concerns regarding the behavior of some aides and issues related to meal service, suggesting areas for improvement.
Room for Improvement
While many aspects of care are praised, some reviews note that certain aides displayed disrespectful behavior, and there were complaints about food quality and service delays. Addressing these concerns could enhance the overall experience for residents and their families.
Summary
Maplewood Health Care Center in Jackson, Tennessee, is a skilled nursing facility that prioritizes compassionate care and a clean, supportive environment. With a focus on individualized attention and continuous improvement, it aims to meet the diverse needs of its residents. While there are areas that could benefit from enhancement, the overall feedback reflects a commitment to providing quality care and fostering a welcoming community.
