Overview
Laurelwood Health Care Center, located in Jackson, Tennessee, is dedicated to providing skilled nursing care that emphasizes personal, respectful, and heartfelt service. The facility aims to create a nurturing environment where residents can thrive both physically and emotionally. Laurelwood Health Care Center focuses on continuous improvement to ensure high-quality care and a welcoming atmosphere for all who enter.
Services & Support
Laurelwood offers a range of services including skilled nursing care, short-term rehabilitation, and long-term care. The facility also provides specialized activities designed for individuals with dementia, ensuring that all residents receive tailored support that meets their specific needs. The staff is noted for their friendliness and willingness to assist, contributing to a positive experience for both residents and visitors.
Care Approach & Staff
The care approach at Laurelwood emphasizes compassion and connection. Staff members are described as friendly, helpful, and dedicated to providing quality care. Many reviews highlight the teamwork among employees, which fosters a supportive environment for residents. However, it is important to note that there have been serious allegations regarding neglect and abuse, which have raised concerns among some families.
Who They Serve
Laurelwood Health Care Center serves a diverse population, including individuals requiring skilled nursing care and rehabilitation services. The facility is particularly noted for its focus on creating a home-like atmosphere where residents feel valued and cared for.
Living Options & Amenities
The facility is designed to be clean and organized, providing a comfortable environment for residents. Many reviews emphasize the cleanliness of the building and the overall welcoming nature of the space, which helps create a sense of belonging for those living there.
What Families Say
Family feedback is mixed. While many express satisfaction with the care and support their loved ones receive, there are also serious concerns regarding neglect and abuse. Some families report positive experiences, noting the staff’s friendliness and the well-kept condition of the facility. Others have raised alarms about the treatment of residents, prompting families to urge caution when considering this facility for their loved ones.
Room for Improvement
There are significant concerns raised by some families regarding neglect and abuse within the facility. These allegations highlight the need for ongoing oversight and improvement in care practices to ensure the safety and well-being of all residents.
Summary
Laurelwood Health Care Center in Jackson, Tennessee, strives to provide compassionate and skilled nursing care. While many families appreciate the friendly staff and clean environment, serious allegations of neglect and abuse have been reported, which potential residents and their families should consider when evaluating care options.
