Overview
Volunteer Home Care, located in Jackson, Tennessee, provides a range of home health, private duty, and personal care services in West Tennessee. Their commitment to 24/7 patient care and the use of licensed caregivers aims to foster independence among clients.
Services & Support
Volunteer Home Care offers various services, including home health care, physical therapy, and personal care. Clients have shared positive experiences regarding the physical therapy services, noting significant improvements in their recovery processes. The organization emphasizes tailored care to meet individual needs, which contributes to a supportive recovery environment.
Care Approach & Staff
The staff at Volunteer Home Care is frequently described as compassionate and dedicated. Many clients appreciate the consistency of care, as they often see the same caregivers during their treatment, which helps build trust and rapport. Families have noted the professionalism and knowledge of the staff, particularly in nursing and physical therapy roles.
Who They Serve
Volunteer Home Care serves a diverse clientele, including individuals recovering from surgery and those needing ongoing support due to health conditions. Reviews indicate that the agency is committed to providing high-quality care for clients of .
What Families Say
Families have expressed gratitude for the care provided by Volunteer Home Care, often referring to the staff as part of their extended family. Many clients have shared their positive experiences with the physical therapy services, highlighting the effectiveness and professionalism of the therapists. However, there have been some concerns regarding communication and staffing issues, particularly in instances where services were denied unexpectedly.
Room for Improvement
Some feedback indicates that there have been occasional issues with communication and coordination, particularly regarding service availability. A few families expressed disappointment when services were not delivered as expected, which points to a need for improved organizational communication.
Summary
Overall, Volunteer Home Care is recognized for its caring staff and effective physical therapy services. While many families report positive experiences and a strong sense of community, there are areas for improvement in communication and service reliability. Families considering Volunteer Home Care can expect compassionate support tailored to individual needs.
