Overview
NHC Place Sumner, located in Gallatin, Tennessee, is a comprehensive senior care facility offering a range of services including assisted living, memory care, skilled nursing, and rehabilitation. The campus features a 92-bed HealthCare Center and a 62-apartment Assisted Living community, along with a 20-apartment Memory Care unit. Residents benefit from landscaped courtyards, restaurant-style dining, and recreational amenities designed to enhance their quality of life.
Services & Support
NHC Place Sumner provides a variety of services tailored to meet the needs of its residents. The facility offers skilled nursing care, rehabilitation services, and assisted living options. Residents have access to physical, occupational, and speech therapy as part of their rehabilitation programs. The facility is designed to cater to both short-term and long-term care needs, ensuring that residents receive the appropriate support throughout their stay.
Care Approach & Staff
The staff at NHC Place Sumner is committed to providing compassionate care, with many reviewers noting the kindness and attentiveness of the nursing and therapy teams. However, experiences vary, with some families expressing concerns about communication and responsiveness among staff members. While several reviews highlight positive interactions with specific team members, others reflect dissatisfaction with the overall level of care and attention given to residents.
Who They Serve
NHC Place Sumner serves a diverse population, including seniors requiring rehabilitation after hospital stays, those needing assistance with daily living activities, and residents with memory care needs. Families seeking a supportive environment for their loved ones can find various options to meet their specific requirements.
Dining & Activities
The facility features a restaurant-style dining experience, which has received mixed feedback. Some residents and families praise the quality and variety of food, while others express concerns about food service issues and staff shortages affecting meal preparation. Activities are available to engage residents, although the level of participation and organization can vary.
Location & Access
NHC Place Sumner is situated at 140 Thorne Blvd, Gallatin, TN 37066. The location is accessible to families visiting their loved ones, and the facility is designed to provide a comfortable and inviting atmosphere for residents.
What Families Say
Reviews of NHC Place Sumner present a mixed picture. While some families commend the facility for its cleanliness, beautiful environment, and the dedication of certain staff members, others share distressing accounts of neglect and inadequate care. Many families emphasize the importance of regular visits to ensure that their loved ones receive the attention they need.
Room for Improvement
Several reviews indicate a need for improvement in communication among staff and responsiveness to residents’ needs. Issues such as delays in assistance and staff shortages have been highlighted, suggesting that management may need to address these operational challenges to enhance the overall care experience.
Summary
NHC Place Sumner offers a range of senior care services in a beautiful setting, with a focus on rehabilitation and assisted living. While some families report positive experiences with the care provided, others raise concerns about staff responsiveness and communication. Families considering this facility are encouraged to visit frequently and remain engaged in their loved ones’ care to ensure their needs are met.