Overview
Ivy Hall Nursing Home, located in Elizabethton, Tennessee, provides individualized long-term care in a comfortable and friendly environment. The facility is dedicated to maintaining the dignity and independence of its residents while creating a supportive atmosphere for staff and caregivers. Ivy Hall aims to foster a climate of safety and trust, ensuring that residents receive compassionate care.
Services & Support
Ivy Hall offers a range of services, including assisted living, memory care, and rehabilitation. The clinical staff functions as an interdisciplinary team, working together to promote the physical, emotional, and spiritual well-being of residents. The facility emphasizes the importance of treating all residents with kindness and respect, ensuring that their individual needs are met.
Care Approach & Staff
The leadership at Ivy Hall is committed to creating a supportive environment for both residents and staff. Many reviews highlight the caring nature of the staff, with some family members expressing gratitude for the compassionate care provided to their loved ones. However, some reviews also point to staffing challenges, indicating that a significant portion of the team consists of agency staff, which can affect the consistency of care.
Who They Serve
Ivy Hall serves a diverse population, including individuals requiring long-term care and those needing rehabilitation services. The facility is particularly noted for its support of residents with Alzheimer’s and dementia, although some reviews express concerns about the adequacy of care for these individuals.
What Families Say
Feedback from families is mixed. While some commend the staff for their kindness and the quality of care, others express dissatisfaction with the management and staffing levels. One reviewer described a troubling experience regarding the handling of behavior issues, indicating a lack of adequate support for residents with more complex needs. Conversely, other reviews praise the facility’s leadership and the positive experiences family members have had with their loved ones’ care.
Room for Improvement
Concerns have been raised about the management practices at Ivy Hall, particularly regarding staff retention and the use of agency employees, which can lead to inconsistent care. Some families have noted that the facility may prioritize financial considerations over the needs of residents, which could impact the quality of care.
Summary
Ivy Hall Nursing Home provides a range of long-term care services in a supportive environment. While many families appreciate the compassionate care their loved ones receive, there are notable concerns regarding staffing consistency and management practices. Families considering Ivy Hall should weigh both the positive testimonials and the critical feedback to make an informed decision.
