Overview
Still Waters Home Health Agency, located in Cordova, Tennessee, is a Medicare Certified, therapist-owned home health agency. The agency provides various home health services aimed at assisting clients in their recovery and daily living activities.
Services & Support
Still Waters Home Health Agency offers a range of services, including physical therapy, occupational therapy, and home health aide support. Clients have reported positive experiences with the care provided, particularly noting the professionalism and dedication of the therapists and aides.
Care Approach & Staff
The staff at Still Waters Home Health Agency is frequently described as compassionate and caring. Clients have highlighted the commitment of the therapists, particularly in physical and occupational therapy, with some noting significant improvements in mobility and recovery. However, there are mixed reviews regarding the reliability of the home health aides, with some families expressing frustration over missed appointments and lack of communication.
Who They Serve
Still Waters serves a variety of clients, including elderly individuals requiring assistance with daily activities and rehabilitation following surgery or illness. The agency has been noted for its ability to cater to the specific needs of clients, although experiences can vary significantly.
What Families Say
Reviews about Still Waters Home Health Agency are mixed. While some families commend the agency for its excellent care and supportive staff, others have expressed dissatisfaction with the professionalism of the office staff and the reliability of scheduled visits. Positive comments highlight the agency’s dedication to going above and beyond for their clients, while negative feedback points to communication issues and unfulfilled service commitments.
Room for Improvement
Several families have noted concerns regarding the professionalism of the office staff and the consistency of service delivery. Instances of missed appointments and delays in communication have been reported, suggesting a need for improvement in these areas to enhance the overall client experience.
Summary
Still Waters Home Health Agency provides essential home health services in Cordova, Tennessee, with a focus on compassionate care from trained professionals. While many clients appreciate the dedication of the therapists and aides, there are notable concerns regarding the reliability of service and communication from the administrative staff. Families considering this agency may want to weigh both the positive experiences and the areas needing improvement.
