Overview
Ciel of Collierville, located in Collierville, Tennessee, is a warm and welcoming community that offers Assisted Living and Memory Care services. This vibrant community aims to enhance the senior living experience by providing personalized assistance with daily activities such as bathing, dressing, and medication reminders. Ciel of Collierville fosters a strong sense of belonging among residents, encouraging them to create cherished memories and share inspiring stories.
Services & Support
Ciel of Collierville offers a variety of services tailored to meet the individual needs of its residents. The facility provides personalized assisted living services, as well as a specialized Memory Care program known as Connections by Ciel, which is designed for those diagnosed with Alzheimer’s disease or other related dementias. This program includes thoughtfully curated activities that enrich the residents’ lifestyles. Additionally, Ciel employs an innovative fall detection and prevention system, SafelyYou, which enhances safety and provides peace of mind for families.
Dining & Activities
Dining at Ciel of Collierville is noted for its quality, with residents expressing enjoyment of their meals and the dining experience. The community promotes meaningful social connections through various activities that encourage engagement and interaction among residents. However, some reviews indicate a desire for more variety in daily meals and additional outdoor activities for those who are able.
Care Approach & Staff
The staff at Ciel of Collierville is described as friendly and dedicated, with a strong focus on compassionate care. Families have noted that the administration is approachable and responsive to concerns, although there have been reports of inconsistent care, particularly regarding medication management and housekeeping services. Some families have expressed concerns about the level of training and communication among staff, especially in the Memory Care unit.
Room for Improvement
Several reviews highlight areas where Ciel of Collierville could improve, particularly in the consistency of care provided to residents. Issues such as timely medication administration, cleanliness in resident rooms, and communication among staff have been raised. Families have expressed a need for more thorough oversight to ensure that residents receive the care and attention they require.
Summary
Ciel of Collierville offers a vibrant community for seniors seeking Assisted Living and Memory Care services. While the facility is praised for its beautiful environment and dedicated staff, there are noted concerns regarding the consistency of care and communication. Families considering this community may appreciate its focus on creating a welcoming atmosphere and promoting social engagement among residents, but should also be aware of the areas that need improvement.
