Overview
SYNERGY HomeCare, located in Chattanooga, Tennessee, provides non-medical in-home care tailored to the needs of individuals facing aging, disability, illness, or injury. Their services include companion care, homemaking, personal care, and transportation, with a focus on enhancing the quality of life for their clients.
Services & Support
SYNERGY HomeCare offers a comprehensive range of services designed to meet various needs. Their caregivers provide companion care to ensure clients feel supported and valued, while also assisting with personal care tasks and homemaking duties. Additionally, they offer transportation services to help clients maintain their independence and mobility.
Care Approach & Staff
The staff at SYNERGY HomeCare is frequently described as compassionate and professional. Families have noted the importance of the caregivers’ ability to build relationships with clients, which enhances the overall care experience. The company emphasizes clear communication and regular check-ins to ensure that care plans remain effective and meet the evolving needs of clients.
Who They Serve
SYNERGY HomeCare serves a diverse clientele, including aging individuals, those recovering from strokes, and veterans. Their goal is to provide personalized care that respects the independence and dignity of each client, making adjustments to care plans as necessary to accommodate changing needs.
What Families Say
Families have shared positive experiences with SYNERGY HomeCare, highlighting the dedication and empathy of the staff. One family noted how caregivers went above and beyond to make their loved one feel special during a challenging time. Another mentioned the thoroughness of the assessments and the staff’s commitment to ensuring a good fit between caregivers and clients. Overall, many families express gratitude for the peace of mind that comes from knowing their loved ones are well cared for.
Room for Improvement
While many reviews are positive, there was a mention of a less favorable experience related to communication with the scheduling department. This suggests that there may be occasional challenges in customer service that could be addressed to enhance family experiences further.
Summary
In summary, SYNERGY HomeCare in Chattanooga, Tennessee, is dedicated to providing compassionate and personalized in-home care services. Their staff is praised for their professionalism and ability to connect with clients, contributing to a supportive environment. While there are some areas for improvement in communication, the overall feedback from families indicates a high level of satisfaction with the care provided.
