Overview
Maxim Healthcare Chattanooga, TN Regional Office, located in Chattanooga, Tennessee, has been providing home healthcare and behavioral care services for over 35 years. Their mission focuses on enhancing the quality of life for individuals with chronic and acute conditions, empowering them to live with dignity and independence.
Services & Support
Maxim Healthcare offers a range of services, including private duty nursing and personal and behavioral care. They aim to support individuals and families in various healthcare needs, ensuring that care is tailored to each client’s unique situation.
Care Approach & Staff
The staff at Maxim Healthcare is frequently described as compassionate, professional, and knowledgeable. Many employees report a supportive work environment, highlighting the flexibility in scheduling and the responsiveness of the management team. Staff members, including schedulers and clinical supervisors, are noted for their understanding and effective communication, which contributes to a positive experience for both employees and clients.
Who They Serve
Maxim Healthcare serves a diverse clientele, including individuals with chronic and acute health conditions. Their focus is on providing personalized care that respects the dignity and independence of each person they assist.
What Families Say
Feedback from families and employees is mixed. Many appreciate the supportive environment and the flexibility in scheduling, which allows caregivers to balance their personal and professional lives. However, some reviews express concerns about communication issues and a lack of follow-up on complaints. There are also reports of unprofessional behavior from certain staff members, which has led to dissatisfaction among some clients and employees.
Room for Improvement
While many reviews highlight positive experiences, there are recurring themes of communication challenges and unprofessionalism. Some clients have reported feeling undervalued or inadequately supported, indicating a need for improvement in staff training and management responsiveness.
Summary
Maxim Healthcare Chattanooga, TN Regional Office offers a variety of home healthcare services aimed at enhancing the quality of life for individuals in need. While the organization is praised for its compassionate staff and flexible scheduling, there are areas that require attention, particularly in communication and professionalism. Families considering their services may want to weigh these factors against the positive experiences shared by many employees and clients.
