Overview
ArKridge Homecare, located in Chattanooga, Tennessee, is a family-oriented home health care agency established in 2008. The company prides itself on its compassionate and dedicated caregivers, who are seen as valued members of the ArKridge family. They aim to provide a service-oriented approach that focuses on the needs of both clients and caregivers, fostering a supportive environment for everyone involved.
Services & Support
ArKridge Homecare offers a range of services designed to assist clients in their daily living activities. These services include help with bathing, grooming, dressing, toileting, transfers, and medication reminders. Additionally, they provide attendant care, which encompasses light housekeeping tasks such as vacuuming, dusting, laundry, and meal preparation. The agency is committed to delivering high-quality care tailored to the unique needs of each client.
Care Approach & Staff
The staff at ArKridge Homecare are frequently described as compassionate and professional. Caregivers undergo a thorough background screening and receive training to ensure they provide the best quality care. The management team is noted for being supportive and responsive to both client and employee needs, striving to create a positive work environment. Many employees express satisfaction with their roles, highlighting the understanding nature of the management and the camaraderie among coworkers.
Who They Serve
ArKridge Homecare serves a diverse clientele, including elderly individuals who require assistance with daily activities. The agency is focused on creating a supportive environment for clients, aiming to maintain their dignity and independence. Feedback indicates that clients feel respected and well cared for, with caregivers often forming meaningful connections with those they assist.
Service Area
While the primary focus is on Chattanooga, Tennessee, ArKridge Homecare also operates in surrounding areas, including Johnson City and Knoxville. This broader service area allows them to reach more clients in need of home health care support.
What Families Say
Families have shared positive experiences with ArKridge Homecare, often emphasizing the compassionate nature of the caregivers and the professionalism of the staff. Many clients appreciate the follow-up communication from the agency to ensure satisfaction with care. However, some families have reported concerns regarding communication issues and scheduling challenges, indicating that there is room for improvement in these areas.
Room for Improvement
Despite many positive reviews, some families have expressed frustration with communication and scheduling inconsistencies. Instances of caregivers arriving late or not showing up as scheduled have been noted, which can be particularly concerning for families relying on timely support. Addressing these issues may enhance the overall experience for clients and their families.
Summary
ArKridge Homecare is a compassionate home health care agency in Chattanooga, Tennessee, dedicated to providing quality care through a supportive team of caregivers. While many families report positive experiences and a strong commitment from staff, there are areas related to communication and scheduling that could be improved. Overall, ArKridge aims to maintain a client-centered approach that prioritizes the dignity and independence of those they serve.
