Overview
Touching Hearts at Home, located in Brentwood, Tennessee, is dedicated to enhancing the quality of life for the elderly and individuals with disabilities. Their mission is to allow clients to remain in their homes for as long as possible, providing a range of home care services designed to meet diverse needs. The company prides itself on its compassionate approach and commitment to excellence in care.
Services & Support
Touching Hearts at Home offers a variety of services tailored to support clients in their daily lives. Their services include Elder Care, Companion Care, Personal Care, Dementia & Alzheimer’s Care, as well as Homemaker and Transportation Services. Caregivers are trained to assist with daily tasks, meal preparation, light housekeeping, and transportation to appointments, ensuring clients receive comprehensive support.
Care Approach & Staff
The caregivers at Touching Hearts are frequently described as compassionate and professional. Families have noted the team’s responsiveness and flexibility in adapting to changing care needs. The staff fosters a family-oriented atmosphere, which clients appreciate during challenging times. Many reviews highlight the dedication of the caregivers, who treat clients with kindness and respect, often going above and beyond to ensure comfort and quality care.
Who They Serve
Touching Hearts at Home serves a broad range of clients, including seniors, individuals with disabilities, and those transitioning from hospital to home. Their services are available to anyone over the age of 18 who can benefit from professional caregiving support.
Service Area
The company operates primarily in Brentwood, Tennessee, and surrounding areas, providing in-home care services that cater to the local community’s needs.
Scheduling & Availability
Care services can be scheduled for various durations, from a few hours to 24-hour care, available seven days a week, including weekends and holidays. This flexibility allows families to receive the support they need at any time.
What Families Say
Families consistently express high satisfaction with Touching Hearts at Home. Many have praised the professionalism and compassion of the staff, noting effective communication throughout the caregiving process. Reviews highlight the positive experiences from onboarding to daily care, with caregivers being described as reliable, kind, and attentive. Overall, families feel well-supported and confident in the care provided.
Room for Improvement
While many families have had positive experiences, a few reviews suggested that there could be further enhancements in communication regarding scheduling and caregiver assignments. Addressing these areas could strengthen the overall service experience.
Summary
In summary, Touching Hearts at Home in Brentwood, Tennessee, is a well-regarded provider of in-home care services. Their compassionate caregivers and commitment to quality support make them a trusted choice for families seeking assistance for their loved ones. With a focus on flexibility and personalized care, Touching Hearts strives to meet the diverse needs of their clients, ensuring they can remain comfortably at home.
