Overview
Iris Medical Group, located in Brentwood, Tennessee, is a physician-owned medical company that specializes in providing in-home healthcare services. Their team consists of physicians, nurse practitioners, and physician assistants who collaborate to deliver compassionate and efficient care directly to patients in the comfort of their homes.
Services & Support
Iris Medical Group offers a range of in-home primary care services, ensuring that patients receive full-service medical care without the need to commute to a doctor’s office. Their services include community placement consultations, evaluations for home health and hospice, and assistance with medical supply and equipment orders. Appointments are typically scheduled for 60 minutes, allowing for thorough discussions and personalized care.
Care Approach & Staff
Patients frequently describe the staff at Iris Medical Group as compassionate, respectful, and knowledgeable. Reviews highlight the positive experiences with nurse practitioners, who are noted for their thoroughness and ability to address all patient concerns. The providers are committed to making healthcare more accessible and comfortable for their patients, which is particularly appreciated by families managing complex health needs.
Who They Serve
Iris Medical Group primarily serves patients in Middle Tennessee and surrounding counties. They are particularly noted for their support of families caring for loved ones with significant health issues, such as those recovering from strokes or requiring ongoing medical assistance.
Service Area
The organization provides in-home care to residents throughout Middle Tennessee and its surrounding counties, making healthcare accessible to a broader community.
Insurance & Billing
Iris Medical Group accepts all major insurances, including Medicaid, Medicare, and VA benefits, which helps to alleviate some of the financial burdens often associated with healthcare.
What Families Say
Many families express gratitude for the services provided by Iris Medical Group. They appreciate the convenience of in-home visits and the quality of care received. Positive feedback often mentions the staff’s dedication and the thoroughness of the care provided. However, there are some concerns regarding communication, as a few families reported challenges in reaching the office for appointments and follow-ups.
Room for Improvement
Some reviews indicate that there have been instances of missed appointments and a lack of communication from the office. A few families expressed frustration over difficulties in obtaining referrals and reaching staff for assistance.
Summary
Iris Medical Group is dedicated to providing high-quality in-home healthcare services in Brentwood, Tennessee. With a focus on compassionate care and accessibility, they aim to meet the diverse needs of their patients. While many families have praised their services, there is room for improvement in communication and appointment management. Overall, Iris Medical Group is recognized for its commitment to delivering personalized care in a convenient setting.
