Overview
Caregivers by WholeCare, located in Brentwood, Tennessee, provides in-home caregiving services for seniors, individuals with disabilities, those with chronic health conditions, and individuals recovering from surgery. The organization aims to deliver personalized care by assessing individual needs and selecting suitable caregivers.
Services & Support
Caregivers by WholeCare offers a range of in-home services tailored to the specific needs of their clients. These include assistance with daily activities, companionship, and support for individuals with various health conditions. The organization emphasizes the importance of matching caregivers to clients based on their unique requirements, ensuring a more personalized care experience.
Care Approach & Staff
The caregiving team at Caregivers by WholeCare is frequently described as compassionate and respectful. Reviewers have noted that caregivers demonstrate a high regard for the comfort levels of older adults, which contributes to a positive caregiving environment. However, some families have expressed concerns about the administrative aspects of the service, indicating that while the caregivers are often excellent, the support from the office can be lacking.
Who They Serve
Caregivers by WholeCare primarily serves seniors and individuals with disabilities or chronic health conditions. The organization also provides care for those recovering from surgery, ensuring that a wide range of needs is met through their in-home services.
Room for Improvement
Several reviews highlight issues with administrative support, particularly regarding communication and responsiveness. Families have reported delays in receiving necessary information for long-term insurance claims, which has impacted their ability to secure payments. Additionally, some clients experienced inconsistency in caregiver assignments, with multiple caregivers being sent over short periods.
What Families Say
Overall, families have mixed feelings about Caregivers by WholeCare. Many praise the quality of the caregivers, noting their kindness and helpfulness. However, concerns have been raised about the administrative side of the service, with some families expressing frustration over communication issues and the management of caregiver assignments. Despite these challenges, some families have recommended the service for its strong caregiver performance.
Summary
Caregivers by WholeCare offers valuable in-home caregiving services in Brentwood, Tennessee, focusing on the needs of seniors and individuals with various health challenges. While the caregivers receive positive feedback for their compassion and professionalism, there are notable concerns regarding administrative support and consistency in caregiver assignments. Families considering this service may want to weigh these factors when making their decision.
