Overview
Cloverland Park Senior Living, located in Brentwood, Tennessee, offers a vibrant and supportive environment for seniors. This community is dedicated to providing personalized care and tailored programs that enable residents to live with dignity and vibrancy. Cloverland Park combines safety, security, and a sense of community, ensuring that each resident feels at home.
Services & Support
Cloverland Park provides a range of services including assisted living and specialized memory care. The community features the Vibrant LifeA(r) program, which focuses on enriching the lives of residents through engaging activities. Additionally, the ElevateA(r) dining program offers chef-prepared meals with an emphasis on heart health, accommodating dietary restrictions and preferences.
Care Approach & Staff
The staff at Cloverland Park is described as caring and engaged, with many reviewers noting their positive interactions with team members. However, there are some concerns regarding staff responsiveness and management oversight. While some families have praised the attentiveness of caregivers, others have reported issues with neglect and inadequate communication from management.
Who They Serve
Cloverland Park caters to seniors requiring assisted living and memory care services. The community is designed to support residents with varying levels of need, particularly those in memory care who benefit from specialized attention and activities.
Dining & Activities
Dining at Cloverland Park is a highlight, with many residents enjoying the quality and variety of meals. The dining program includes all-day dining options and special events like Sunday Brunch. The community also offers a wide array of activities, organized by a full-time activities director, to keep residents engaged and active.
What Families Say
Feedback from families is mixed. Many appreciate the beautiful facility and the caring nature of the staff, especially in memory care settings. However, there are significant concerns regarding cleanliness and responsiveness to care issues, with some families expressing dissatisfaction over the management’s handling of complaints. Positive comments highlight the community’s welcoming atmosphere and the involvement of staff in coordinating care.
Room for Improvement
Several reviews indicate areas needing attention, particularly regarding staff responsiveness and management practices. Some families have reported issues with cleanliness and care, including concerns over residents being left in soiled conditions for extended periods. This has raised questions about the adequacy of staff training and the overall management of the facility.
Summary
Cloverland Park Senior Living in Brentwood, Tennessee, presents a community-focused environment with a range of care services for seniors. While many families appreciate the supportive atmosphere and quality of dining, there are notable concerns regarding staff responsiveness and management practices that warrant consideration. Families are encouraged to weigh these factors when exploring care options for their loved ones.
