Overview
Greystone Healthcare Center, located in Blountville, Tennessee, is a provider of long-term skilled nursing care and short-term rehabilitation solutions. The facility aims to offer a continuum of services designed to restore health and improve daily functioning for its residents.
Services & Support
Greystone Healthcare Center provides skilled nursing care, rehabilitation services, and physical therapy. The facility is designed to cater to the needs of individuals requiring both long-term support and short-term recovery.
Care Approach & Staff
While some reviews commend the dedication and friendliness of the nursing staff and support teams, others express significant concerns regarding the quality of care provided. Reports indicate issues such as inadequate response times to call lights and neglect in personal care, leading to distress among residents. Families have noted instances of poor communication and a lack of timely medical attention, which have raised alarms about the overall management of patient care.
Who They Serve
Greystone serves individuals requiring skilled nursing care and rehabilitation services, including those recovering from medical procedures or managing chronic health conditions. However, experiences shared by families suggest that the level of care can vary significantly.
Living Options & Amenities
The facility offers a living environment intended for comfort and recovery, though there have been multiple reports of cleanliness issues within the building. Families have raised concerns about the maintenance of the environment and the hygiene practices observed at the center.
What Families Say
Reviews from families highlight a troubling pattern of neglect and dissatisfaction with the care provided at Greystone. Some families report serious incidents involving lack of medical attention and poor hygiene, leading to distressing outcomes for their loved ones. While there are occasional positive remarks about specific staff members, the overwhelming sentiment suggests a need for significant improvements in care standards and facility management.
Room for Improvement
Many reviews emphasize the need for better communication and responsiveness from staff. Families have reported long wait times for assistance and inadequate attention to residents’ personal care needs. Additionally, there are calls for improved cleanliness and overall facility maintenance to ensure a safe environment for residents.
Summary
Greystone Healthcare Center has been a source of concern for many families regarding the quality of care and the conditions within the facility. While it offers essential services for skilled nursing and rehabilitation, the experiences shared by families indicate a pressing need for improvements in care delivery, communication, and facility upkeep. Families considering this center for their loved ones may want to weigh these factors carefully.
