Overview
Avera Prince of Peace Retirement Community, located in Sioux Falls, South Dakota, offers a continuum of senior care services, including independent and assisted living, skilled nursing care, rehabilitation, and hospice. The facility aims to provide comprehensive support for seniors, but feedback from families indicates significant areas for improvement in care quality and staff responsiveness.
Services & Support
The community provides various services designed to meet the needs of seniors, including skilled nursing, rehabilitation, and hospice care. While the facility has a structured approach to care, some families have reported challenges with staff engagement and responsiveness, particularly in critical situations requiring immediate assistance.
Care Approach & Staff
Feedback regarding staff interactions has been mixed. Some families have noted that certain staff members are caring and engaged, especially within the rehabilitation team. However, there are numerous reports of unprofessional behavior among staff, including instances of rudeness and neglect. Families have expressed concern over inadequate responses to call buttons and the general treatment of residents, particularly during night shifts.
Who They Serve
Avera Prince of Peace serves a wide range of residents, including those in need of independent living, assisted living, skilled nursing care, and hospice services. The facility aims to accommodate varying levels of care, but experiences shared by families suggest that the quality of care may not consistently meet expectations.
Room for Improvement
There are several areas identified for improvement at Avera Prince of Peace. Families have reported issues with staff responsiveness, particularly in urgent situations, and have expressed concerns about the overall treatment of residents. Instances of staff being inattentive or unprofessional have been highlighted, leading to a lack of trust in the facility’s ability to provide adequate care.
Summary
Avera Prince of Peace Retirement Community offers a range of senior care options in Sioux Falls, South Dakota. While some families have found value in the rehabilitation services provided, significant concerns regarding staff professionalism and responsiveness have been raised. Prospective residents and their families may want to consider these factors when evaluating care options.
