Overview
Universal Pediatrics, located in Sioux Falls, South Dakota, specializes in home health care and private-duty nursing services for children with serious medical conditions. The company focuses on delivering compassionate, high-quality care directly in clients’ homes, accommodating those who may require advanced medical equipment and various therapies, including physical, speech, and occupational therapy.
Services & Support
Universal Pediatrics offers a range of services tailored to the pediatric population with complex medical needs. Their in-home support includes one-on-one nursing care, ensuring that children receive personalized attention in a familiar environment. The company emphasizes the importance of holistic care, with nurses not only addressing medical needs but also engaging in activities like reading and playing with children. This approach helps foster a supportive atmosphere for both the child and their family.
Care Approach & Staff
The staff at Universal Pediatrics is frequently described as compassionate and dedicated. Many employees appreciate the flexibility in scheduling, which allows them to balance work with personal commitments. The clinical managers are noted for their approachability and willingness to assist staff in any way possible. The strong bond that nurses form with their clients and their families is often highlighted, creating a sense of community and support that extends beyond traditional medical care.
Who They Serve
Universal Pediatrics serves children with serious medical conditions, providing essential care that enables them to remain at home with their families. The company is committed to helping families maintain a cohesive home life, which is especially important for those caring for medically complex children.
Service Area
The services provided by Universal Pediatrics cover the states of Iowa and South Dakota, with multiple offices to support clients across these regions.
What Families Say
Families and staff alike commend Universal Pediatrics for its supportive environment and the meaningful connections formed between caregivers and clients. Many employees express gratitude for the rewarding nature of their work, highlighting the fulfillment they experience by helping children achieve their goals and milestones. Parents appreciate the dedication of the nursing staff, who are described as not only skilled but also deeply caring about their children’s well-being.
Room for Improvement
While many reviews are overwhelmingly positive, there are mentions of challenges related to staffing and availability of nursing services for some clients. A few families have expressed concerns about delays in receiving care, indicating that improvements could be made in ensuring timely support for all clients.
Summary
Universal Pediatrics is recognized for its commitment to providing high-quality, compassionate home health care for children with complex medical conditions. The focus on building strong relationships between staff and families enhances the overall care experience, making it a trusted choice for pediatric home health services in Sioux Falls, South Dakota, and surrounding areas.
