Overview
Fairmont Grand Senior Living, located in Rapid City, South Dakota, is an assisted living and memory care community that offers a variety of services aimed at meeting the unique needs of its residents. The facility is designed to create a welcoming atmosphere, featuring familiar sights and sounds of home, along with a professional and compassionate staff dedicated to ensuring the well-being of each individual.
Services & Support
Fairmont Grand provides 24/7 staff support to assist residents with daily living activities. The community also has a specially-trained memory care team to support residents with Alzheimer’s and other forms of dementia. This dual focus ensures that both general assisted living needs and specialized memory care requirements are met.
Care Approach & Staff
The staff at Fairmont Grand is described as caring and supportive, particularly in the memory care unit, where residents have benefited from the attention and dedication of the team. Many families have expressed gratitude for the staff’s efforts in helping their loved ones adjust to new living situations. However, there have been concerns regarding management and staff professionalism, with some reviews indicating issues with communication and staff behavior.
Who They Serve
Fairmont Grand serves seniors requiring assistance with daily living as well as those with cognitive challenges. The community aims to create a supportive environment for individuals with varying needs, including those in memory care.
Living Options & Amenities
The facility features a layout of four nicely appointed cottages that have been recently upgraded. This design aims to foster a home-like atmosphere, promoting comfort and community among residents.
What Families Say
Reviews reflect a range of experiences at Fairmont Grand. Some families appreciate the supportive staff in the memory care unit, noting their ability to maintain a clean environment and provide attentive care. Others have raised concerns about management and communication issues, citing frustrations with medication management and the overall organization of care. While some families have found the environment to feel more like home, others have expressed dissatisfaction with specific staff interactions and management practices.
Room for Improvement
Concerns have been raised regarding communication and staff professionalism. Some families have reported issues with management changes leading to confusion and dissatisfaction with care coordination. Additionally, there have been complaints about staff behavior that could impact the overall resident experience.
Summary
Fairmont Grand Senior Living offers a supportive environment for seniors in Rapid City, South Dakota, with a focus on both assisted living and memory care. While many families appreciate the caring staff and home-like setting, there are notable concerns regarding management and communication that potential residents and their families should consider. The facility’s commitment to creating a nurturing atmosphere is evident, but improvements in certain operational aspects could enhance the overall experience for residents and their families.
