Overview
Firesteel Healthcare, located in Mitchell, South Dakota, provides nursing, rehabilitation therapy, and post-acute care services. The facility offers both short-term rehabilitation and long-term care aimed at helping residents recover and improve their quality of life. Firesteel Healthcare emphasizes a patient-centered approach, tailoring care to meet the unique needs of each resident.
Services & Support
Firesteel Healthcare offers a range of services including skilled nursing, rehabilitation, and physical therapy. The facility is designed to support individuals recovering from illness, injury, or surgery, with personalized therapy programs aimed at restoring mobility and overall well-being. Additionally, the community provides engaging activities and dining options to enhance residents’ experiences.
Care Approach & Staff
The staff at Firesteel Healthcare is described as caring, kind, and compassionate, with many family members noting the positive interactions their loved ones have with the team. However, there are concerns about neglect and inadequate responses to health issues. Some reviews highlight instances where residents did not receive timely care, particularly regarding medication and assistance with daily needs.
Who They Serve
Firesteel Healthcare serves a diverse population, including individuals in need of skilled nursing care, short-term rehabilitation, and those with memory care requirements. Family members have expressed mixed feelings about the quality of care, with some praising the compassionate attention their loved ones receive, while others report serious concerns regarding neglect and overall treatment.
Room for Improvement
Several reviews indicate significant areas for improvement at Firesteel Healthcare. Concerns about neglect, inadequate staffing, and poor communication have been raised by multiple families. Instances of residents waiting too long for assistance and receiving cold meals were also noted, suggesting a need for better attention to daily care and responsiveness.
Summary
Firesteel Healthcare in Mitchell, South Dakota, offers a variety of nursing and rehabilitation services aimed at supporting residents’ recovery. While many families appreciate the compassionate care provided by the staff, there are notable concerns regarding neglect and responsiveness, which have impacted the experiences of some residents. Families considering Firesteel Healthcare should weigh these factors carefully when making decisions about care for their loved ones.