Overview
Piedmont Post-Acute, located in Piedmont, South Carolina, offers compassionate, 24/7 skilled nursing and rehabilitation services in a warm, home-like environment. The facility is conveniently situated just off Anderson Street and Bentz Road, providing easy access for family visits and hospital referrals.
Services & Support
Piedmont Post-Acute provides a range of services including post-surgical rehabilitation, complex wound and IV therapy, chronic condition support, restorative nursing, respiratory and tracheostomy care, and memory care services. The facility features a fully equipped therapy gym where physical, occupational, and speech therapy are available to support residents’ recovery and rehabilitation needs.
Care Approach & Staff
The clinical team at Piedmont Post-Acute includes physicians, licensed nurses, therapists, and social services professionals who work collaboratively with residents and their families to create personalized care plans. Many reviews highlight the dedication of the staff, noting their helpfulness and kindness towards residents. However, some experiences indicate instances of neglect, particularly concerning timely assistance for personal care.
Who They Serve
Piedmont Post-Acute serves a diverse population, including individuals requiring skilled nursing care, rehabilitation after surgery, and those needing memory care services. Families have expressed appreciation for the attentive care their loved ones receive, although there have been concerns raised regarding communication and responsiveness in specific situations.
Living Options & Amenities
The facility is designed to provide a comfortable living environment with spacious courtyards and common areas where patients and families can visit and relax. The cleanliness of the facility has been positively noted in various reviews, contributing to a welcoming atmosphere.
What Families Say
Families generally appreciate the cleanliness of the facility and the supportive nature of the staff. Many have reported positive experiences, particularly praising the camaraderie among the CNA team and their dedication to patient care. However, there are critical reviews that highlight serious concerns regarding neglect and communication failures, particularly in urgent situations.
Room for Improvement
While many families express satisfaction with the care their loved ones receive, there are significant concerns regarding timely assistance and communication. Instances of neglect and difficulties in reaching staff for urgent needs have been reported, indicating areas that require attention and improvement.
Summary
Piedmont Post-Acute provides a range of skilled nursing and rehabilitation services in a clean and welcoming environment. While many families report positive interactions with the staff and appreciate the care their loved ones receive, there are notable concerns about neglect and communication that potential residents and their families should consider.