Overview
NHC HealthCare, located in North Augusta, South Carolina, is a 192-bed post-acute skilled nursing facility offering 24/7 care. The center specializes in providing support for individuals recovering from strokes, surgeries, or serious illnesses. NHC aims to deliver compassionate, personalized care to enhance the quality of life for its residents.
Services & Support
NHC HealthCare provides a range of services, including skilled nursing, rehabilitation, and hospice care. The facility is equipped to assist with post-operative recovery and ongoing medical needs, ensuring that patients receive the necessary support throughout their stay. Social worker support is also available to help families navigate care options.
Care Approach & Staff
The staff at NHC HealthCare is described as kind, supportive, and professional. Many families have expressed gratitude for the attentive care provided by nurses and certified nursing assistants (CNAs). However, some reviews indicate concerns regarding the responsiveness of staff, particularly in relation to timely care and attention to patients’ needs. While many staff members are commended for their hard work, there are mentions of management issues that could impact the overall care experience.
Who They Serve
NHC HealthCare serves individuals in need of skilled nursing care, including those recovering from surgery or managing chronic conditions. The facility caters to both short-term rehabilitation patients and those requiring long-term care.
Levels of Care
NHC offers various levels of care, including skilled nursing, rehabilitation, and hospice services. The focus is on providing expert medical support and rehabilitation to help residents regain their independence and achieve their health goals.
Dining & Activities
The dining experience at NHC has received mixed feedback, with some residents expressing dissatisfaction with the food quality. However, others have noted that the meals are enjoyable and have contributed positively to their loved ones’ experiences. The facility also offers a range of activities to engage residents and promote social interaction.
Room for Improvement
Several reviews highlight areas for improvement, particularly regarding the responsiveness of staff to patient needs and the management of care protocols. Concerns about timely attention to medical issues, such as wound care and medication administration, have been raised by family members.
Summary
NHC HealthCare in North Augusta, SC, provides a comprehensive range of skilled nursing and rehabilitation services. While many families appreciate the compassionate care offered by the staff, there are notable concerns regarding management and the consistency of care. Families considering NHC for their loved ones are encouraged to weigh both the positive experiences and the areas needing improvement.
