Overview
SYNERGY HomeCare of Charleston, located in Mt Pleasant, South Carolina, provides non-medical in-home care to support individuals facing aging, disability, illness, or injury. Their services include companion care, personal care, homemaking, and transportation, catering to veterans and private clients as well as working with long-term care insurance providers.
Services & Support
The agency offers a variety of services designed to meet the unique needs of their clients. This includes assistance with daily activities, companionship, and transportation. Families have noted the team’s ability to create personalized care plans that allow clients to maintain independence while receiving the support they need.
Care Approach & Staff
The caregivers at SYNERGY HomeCare are frequently described as compassionate, reliable, and attentive. Families have expressed appreciation for the high caliber of care provided, highlighting the empathy and kindness exhibited by the staff. Communication is a strong point, with many reviews indicating that the team is responsive and knowledgeable, ensuring that families feel supported and informed throughout the care process.
Who They Serve
SYNERGY HomeCare serves a diverse clientele, including elderly individuals, veterans, and those recovering from surgery or managing chronic conditions. Families have shared positive experiences regarding the care provided to loved ones with specific needs, such as Alzheimer’s disease and post-operative recovery.
What Families Say
Many families have praised SYNERGY HomeCare for their exceptional service and the positive impact their caregivers have had on their loved ones. One reviewer highlighted the seamless scheduling process and the personable nature of the caregivers, while others noted the agency’s ability to provide timely support in urgent situations. Overall, the feedback reflects a strong sense of trust and satisfaction with the care received.
Room for Improvement
While the majority of reviews are positive, some families indicated that there may be room for improvement in certain areas, such as consistency in caregiver assignments to enhance familiarity for clients.
Summary
In summary, SYNERGY HomeCare of Charleston stands out for its compassionate and professional approach to in-home care. With a dedicated team focused on meeting individual needs, families can feel confident in the quality of support provided. Their commitment to effective communication and personalized care plans has earned them high recommendations from those they serve.
