Overview
Lexington Medical Center Extended Care, located in Lexington, South Carolina, is a facility that provides a range of services including skilled nursing, rehabilitation, and hospice care. While some families have reported positive experiences, particularly regarding staff attentiveness during hospice services, numerous reviews highlight significant concerns regarding the quality of care and staffing levels.
Services & Support
The facility offers various services such as skilled nursing, rehabilitation, and hospice care, along with social worker support. However, many reviews indicate that the level of care provided is inconsistent, with reports of residents not receiving timely assistance for basic needs, including hydration and medication management.
Care Approach & Staff
Feedback from families suggests that the care approach at Lexington Medical Center Extended Care may be hindered by understaffing. Many reviewers expressed frustration with the lack of support for Certified Nursing Assistants (CNAs), who often manage a high number of residents without adequate assistance from nursing staff. This has led to concerns about the overall attentiveness to residents’ needs, with some patients reportedly being neglected for extended periods.
Who They Serve
The facility serves a diverse population, including individuals requiring memory care and rehabilitation services. However, reviews indicate that the care provided may not meet the needs of all residents, particularly those with complex medical conditions or requiring more frequent monitoring.
Levels of Care
Lexington Medical Center Extended Care offers various levels of care, including skilled nursing and rehabilitation. While some families have noted positive experiences during hospice stays, others have reported serious deficiencies in care, particularly regarding the management of medications and basic hygiene practices.
Living Options & Amenities
The facility is described as clean and well-kept by some visitors, although many reviews emphasize a lack of adequate staffing to maintain these standards consistently. Families have raised concerns about the lack of regular bathing and personal care for residents, which significantly impacts their quality of life.
Dining & Activities
Reports on dining experiences have been mixed, with some families expressing dissatisfaction with the quality of food provided. Additionally, there seems to be a lack of organized activities, leading to residents being left without stimulation or engagement throughout the day.
What Families Say
While some families have expressed gratitude for specific staff members who have shown genuine care, the overall sentiment in reviews leans towards disappointment. Many families have reported feeling the need to advocate for their loved ones due to perceived neglect and inadequate communication from the staff.
Room for Improvement
Common themes in reviews point to significant areas for improvement, including staffing levels, communication, and the overall quality of care. Families have noted that without adequate staffing, residents may not receive the attention they require, leading to issues such as untreated medical conditions and poor hygiene.
Summary
Lexington Medical Center Extended Care has received mixed feedback from families regarding the quality of care provided. While some families have had positive experiences, particularly during hospice stays, a significant number of reviews highlight serious concerns about understaffing and neglect. Families are encouraged to thoroughly assess the facility and consider their loved ones’ specific needs before making a decision.