Overview
Roper St. Francis Home Health, located in Ladson, South Carolina, is dedicated to providing personalized home health care services. Their primary goal is to assist patients and their caregivers in managing healthcare needs effectively. The team emphasizes active involvement in the care planning process, ensuring that services are tailored to each patient’s requirements based on medical orders.
Services & Support
Roper St. Francis Home Health offers a comprehensive range of services designed to meet the diverse needs of patients in their homes. These services include skilled observation and assessment, direct care such as wound and catheter care, medication teaching and administration, and assistance from home health aides with personal care tasks like bathing and dressing. Additionally, medical social services are available to connect families with community resources and funding.
Care Approach & Staff
The staff at Roper St. Francis Home Health is often described as compassionate and professional. Many families have noted the caring nature of their nurses and therapists, highlighting their encouragement and support throughout the recovery process. For instance, one family shared their satisfaction with a nurse who provided thorough care and left them feeling uplifted after each visit. However, there have been mixed experiences regarding staffing changes, with some families expressing disappointment with the level of care from newer staff members.
Who They Serve
Roper St. Francis Home Health serves a variety of patients who require home healthcare services, including those recovering from surgery or managing chronic conditions. The team is committed to ensuring that patients receive the necessary support to improve their health and well-being in a familiar environment.
Service Area
The services of Roper St. Francis Home Health are available throughout the Ladson area, providing 24/7 care to meet the needs of patients and their families.
Scheduling & Availability
Roper St. Francis Home Health is available 24 hours a day, seven days a week, allowing for flexible scheduling to accommodate the needs of patients and their caregivers.
Insurance & Billing
To qualify for home health services, patients must meet certain criteria set by Medicare, Medicaid, and most private insurance companies. The staff at Roper St. Francis Home Health is available to assist families in verifying eligibility for services and insurance coverage.
What Families Say
Families have generally expressed positive experiences with Roper St. Francis Home Health, particularly praising the compassionate care provided by nurses and therapists. Many have highlighted the effectiveness of the staff in helping patients regain mobility and independence. However, some families have voiced concerns regarding the quality of care after staffing changes, indicating that not all experiences have been uniformly positive.
Room for Improvement
While many families have had satisfactory experiences, there have been reports of inconsistent care following staff transitions. Some families felt that newer staff members did not meet their expectations for compassion and attentiveness, which has led to disappointment in certain cases.
Summary
Roper St. Francis Home Health in Ladson, South Carolina, offers a range of personalized home health services aimed at supporting patients and their caregivers. With a focus on compassionate care, the team is dedicated to assisting individuals in managing their healthcare needs effectively. While many families have praised the professionalism and encouragement provided by the staff, there are areas for improvement concerning staff consistency. Overall, Roper St. Francis Home Health is committed to delivering quality care in the home setting.