Overview
Broad Creek Care Center, located in Hilton Head Island, South Carolina, is part of the TidePointe community and offers a range of services including Assisted Living and Skilled Nursing. The center aims to provide individualized care that fosters self-sufficiency and personal engagement among older adults. Residents can enjoy a home-like environment with the support of a dedicated staff, ensuring their needs are met with compassion and professionalism.
Services & Support
Broad Creek Care Center provides a variety of services tailored to the needs of its residents. These include Assisted Living, Skilled Nursing, rehabilitation services, and hospice care. The facility also offers physical and occupational therapy, social worker support, and respite care for families needing temporary relief. Many families have noted the responsiveness of the staff in addressing care requests, highlighting the comprehensive support available.
Care Approach & Staff
The staff at Broad Creek Care Center is frequently praised for their kindness, professionalism, and genuine care for residents. Families report a strong sense of community, with staff members often going above and beyond to ensure that residents feel comfortable and engaged. The nursing staff, in particular, has been recognized for their attentive care and ability to connect with residents on a personal level.
Who They Serve
Broad Creek Care Center serves a diverse population, including residents transitioning from independent living to assisted living or skilled nursing. The facility is equipped to handle various care needs, including those requiring specialized support due to health conditions. Families appreciate the facility’s ability to accommodate individual preferences and requirements, making it a suitable choice for many.
Levels of Care
The center offers multiple levels of care, including independent living, assisted living, skilled nursing, and hospice services. This continuum of care allows residents to transition smoothly between different levels of support as their needs change. Families have expressed confidence in the facility’s ability to manage these transitions effectively, ensuring that their loved ones receive appropriate care at every stage.
Dining & Activities
Residents at Broad Creek Care Center benefit from a full activities calendar and nutritious meals prepared by an experienced culinary team. Many families have highlighted the positive impact of social activities on their loved ones’ well-being, noting that engagement in events like trivia and bingo fosters a sense of community and belonging.
What Families Say
Reviews from families indicate a high level of satisfaction with the care provided at Broad Creek Care Center. Many have expressed gratitude for the compassionate staff and the quality of care their loved ones received. Positive experiences with therapy services and the overall environment have led families to recommend the facility to others seeking care for their relatives.
Room for Improvement
Some families have mentioned concerns regarding communication, particularly about updates on their loved ones’ progress during rehabilitation. A few reviews noted instances where families felt left out of discussions about care plans. While the staff’s kindness is frequently acknowledged, improving communication could enhance the overall experience for families.
Summary
Broad Creek Care Center in Hilton Head Island, South Carolina, offers a supportive environment for older adults requiring various levels of care. With a dedicated staff and a focus on individualized support, the facility is well-regarded by families for its compassionate approach and comprehensive services. While some areas for improvement exist, the overall feedback reflects a commitment to quality care and resident well-being.