Overview
NHC HealthCare, located in Greer, South Carolina, is a skilled nursing facility that offers a range of services including rehabilitation, hospice care, and personalized skilled nursing. With a capacity of 173 beds, the facility aims to provide expert medical support to individuals transitioning from hospital stays or those requiring specialized care due to serious health conditions.
Services & Support
NHC HealthCare provides a comprehensive continuum of care, including skilled nursing, rehabilitation, and hospice services. The facility is dedicated to supporting patients in their recovery journey, ensuring that they receive the necessary medical attention and emotional support. The staff is available 24/7, focusing on patient comfort and well-being.
Care Approach & Staff
The care approach at NHC HealthCare emphasizes compassion and personalized attention. The nursing team is trained to cater to the diverse needs of residents, with many reviews highlighting the kindness and dedication of the staff. However, some experiences indicate inconsistencies in care, with reports of staff not adequately responding to urgent medical needs.
Who They Serve
NHC HealthCare primarily serves individuals recovering from surgeries, strokes, or serious illnesses. The facility also accommodates long-term care needs and provides specialized rehabilitation services, helping residents regain their independence and improve their quality of life.
Dining & Activities
While the facility offers various activities to engage residents, some reviews mention concerns about the dining experience, including issues with food temperature and variety. Residents have expressed mixed feelings about the overall quality of meals served.
What Families Say
Feedback from families is varied. Many express gratitude for the compassionate care provided by certain staff members, noting specific caregivers who have made a positive impact. However, there are also significant concerns regarding staff responsiveness and communication, particularly in critical situations. Some families have reported distressing experiences that have affected their loved ones’ health outcomes.
Room for Improvement
Several reviews indicate that there are areas for improvement, particularly in staff responsiveness and communication during critical care situations. Families have raised concerns about the handling of urgent medical issues and the overall dining experience, suggesting a need for better attention to residents’ needs and preferences.
Summary
NHC HealthCare in Greer, South Carolina, provides a range of skilled nursing and rehabilitation services aimed at supporting individuals during their recovery. While many families appreciate the dedication of certain staff members, there are notable concerns regarding staff responsiveness and the dining experience. Overall, NHC HealthCare strives to offer compassionate care, but feedback suggests that consistency in service could be enhanced.
