Overview
Brushy Creek Post Acute, located in Greer, South Carolina, is a skilled nursing and rehabilitation facility offering both short-term rehab and long-term care. The facility is designed to provide a warm and welcoming atmosphere, featuring intimate cottages that promote healing and comfort. It is conveniently situated next to Prisma Health Greer Memorial Hospital, enhancing access to medical services.
Services & Support
Brushy Creek Post Acute provides a range of rehabilitation services, including physical therapy, occupational therapy, and speech therapy. These services are tailored to help patients regain strength, mobility, and independence following surgery, illness, or injury. Therapy sessions are conducted in both indoor and outdoor settings to align with individual recovery goals.
Care Approach & Staff
The facility has received mixed feedback regarding its staffing and care approach. While some families have praised the attentiveness and kindness of the staff, others have reported significant issues with communication and responsiveness. Concerns have been raised about the staff-to-patient ratio, with reports of inadequate attention to patient needs, particularly during busy times. Families have noted that delays in response to call buttons and requests for assistance have led to negative experiences.
Who They Serve
Brushy Creek Post Acute serves individuals in need of skilled nursing care and rehabilitation. This includes patients recovering from surgeries, injuries, or illnesses who require assistance in regaining their independence.
Living Options & Amenities
The facility features intimate cottages that aim to create a homelike environment. Families have noted that the setting appears pleasant, although experiences regarding care quality have varied significantly among residents.
Dining & Activities
While some residents have found the food satisfactory, others have expressed dissatisfaction with meal quality and the overall dining experience. The facility offers various activities to engage residents, although the effectiveness and enjoyment of these activities can depend on staffing levels and individual preferences.
What Families Say
Feedback from families indicates a wide range of experiences at Brushy Creek Post Acute. Some families have expressed gratitude for the support and care provided during their loved ones’ stays, highlighting the kindness of certain staff members and the effectiveness of rehabilitation services. However, numerous reviews also reflect serious concerns about the quality of care, communication issues, and the adequacy of staffing. Many families have reported distressing incidents, such as neglect and inadequate responses to medical needs, leading to hospitalizations.
Room for Improvement
Multiple reviews indicate a need for improvement in staffing levels and communication with families. Concerns about the responsiveness of staff to patient needs and overall care quality have been frequently mentioned. Families have expressed a desire for better management of patient care and more attention to individual needs.
Summary
Brushy Creek Post Acute offers a range of rehabilitation and skilled nursing services in a setting designed for comfort and healing. However, the facility has faced significant criticism regarding the quality of care and staff responsiveness. Families considering Brushy Creek for their loved ones should weigh the positive aspects of the rehabilitation services against the reported challenges in care delivery and communication.
