Overview
NHC HealthCare, located in Greenville, South Carolina, is a licensed skilled nursing center providing a range of therapeutic and rehabilitative services. The facility is designed to accommodate both short-term rehabilitation and long-term care needs, with a focus on personalized care tailored to individual health requirements. NHC HealthCare aims to support residents through their recovery journey with a compassionate and dedicated team available 24/7.
Services & Support
The facility offers various services, including skilled nursing, rehabilitation, memory care, and hospice care. Each patient receives a customized care plan developed by a team of healthcare professionals to ensure they receive optimum support during their stay. The facility promotes recovery and independence through expert medical care and therapeutic services.
Care Approach & Staff
NHC HealthCare prides itself on its compassionate approach to care, with staff members who are described as professional and attentive. However, some reviews highlight concerns about the quality of care, including instances of neglect and communication issues. Families have noted both positive experiences with staff members and serious lapses in care, particularly during night shifts.
Who They Serve
The facility caters to a diverse population, including individuals needing short-term rehabilitation after surgery or hospitalization, as well as those requiring long-term care and memory support. The environment is designed to support the elderly and those with chronic conditions.
Levels of Care
NHC HealthCare provides a comprehensive continuum of care, including skilled nursing, rehabilitation, and memory care services. The facility is equipped to handle various levels of medical needs, ensuring that residents receive appropriate support based on their health status.
Dining & Activities
Residents at NHC HealthCare have access to dining services and a range of activities designed to engage and enrich their daily lives. Feedback from families indicates that the food quality is generally satisfactory, and staff often facilitate social interactions and recreational opportunities.
What Families Say
Reviews of NHC HealthCare are mixed, with some families praising the caring nature of the staff and the quality of rehabilitation services. Others express serious concerns about neglect and poor communication, particularly regarding the responsiveness of staff and management. Positive comments highlight the professionalism of certain staff members, while negative experiences often involve issues with care during night shifts.
Room for Improvement
Several reviews indicate that there are significant areas for improvement at NHC HealthCare. Common concerns include neglect of residents, particularly during night shifts, as well as difficulties in reaching management for communication. Families have reported instances of delayed responses to care needs, which can lead to distress for both residents and their families.
Summary
NHC HealthCare in Greenville, South Carolina, offers a range of skilled nursing and rehabilitation services in a supportive environment. While many families appreciate the dedicated staff and personalized care, others have raised concerns about the quality of care and communication issues. Prospective residents and their families may want to consider these mixed reviews when evaluating this facility for their loved ones.
