Overview
Right at Home, located in Greenville, South Carolina, provides trusted in-home care for seniors and adults with disabilities. Their services are designed to help loved ones live independently at home, offering a range of support from companionship to physical assistance. The company emphasizes the creation of custom care plans tailored to each individual’s unique needs.
Services & Support
Right at Home offers a variety of services, including companionship, hygiene support, respite care, and physical assistance. Their caregivers are trained to address the specific needs of clients, ensuring that they receive the appropriate support to maintain their independence. The service is available 24/7, accommodating appointments during holidays, weekends, evenings, and overnight.
Care Approach & Staff
The caregivers at Right at Home are frequently described as compassionate, dependable, and professional. Families have noted that the caregivers not only provide necessary assistance but also build positive relationships with clients, demonstrating patience and understanding. The scheduling team is responsive, ensuring that clients receive consistent care by the same caregiver whenever possible, and they are attentive to any changes in caregiver-client compatibility.
Who They Serve
Right at Home primarily serves seniors and adults with disabilities who require assistance with daily living activities. Their focus is on enhancing the quality of life for these individuals by providing tailored in-home care solutions.
What Families Say
Families have expressed high levels of satisfaction with Right at Home. Many have highlighted the professionalism and compassion of the staff, noting that caregivers have been prompt and reliable. One family shared their gratitude for the immediate support received and the seamless setup process. However, some families have raised concerns regarding communication about financial matters, particularly regarding emergency contacts and refund processes.
Room for Improvement
While many families report positive experiences with Right at Home, there have been some concerns about communication related to financial issues, particularly regarding refunds. Ensuring clarity in these matters may enhance the overall experience for clients and their families.
Summary
Right at Home in Greenville, South Carolina, is dedicated to providing quality in-home care for seniors and adults with disabilities. Their compassionate caregivers and tailored care plans have garnered positive feedback from families. While there are areas for improvement in communication regarding financial matters, the overall consensus is that Right at Home is a reliable choice for in-home care services.
