Overview
Heart of the Carolinas, located in Greenville, South Carolina, provides a range of senior home care services designed to meet the diverse needs of clients in the area. Founded in 2007, the organization focuses on delivering compassionate care that treats clients like family. Their services include 24-hour home care, personal care at home, companion home care, Alzheimer’s home care, in-home respite care, and veteran’s home care.
Services & Support
Heart of the Carolinas offers a variety of services aimed at supporting seniors and individuals with special needs. These services are tailored to assist with activities of daily living, ensuring that clients receive the help they need in a comfortable and familiar environment. Their approach includes free assessment visits to create personalized care plans that address each client’s specific requirements.
Care Approach & Staff
The staff at Heart of the Carolinas is often described as friendly and compassionate. Many families appreciate the personal touch that caregivers bring, as they strive to make clients feel valued and cared for. However, some reviews indicate inconsistencies in service, with reports of caregivers arriving late or failing to meet basic care needs.
Who They Serve
Heart of the Carolinas serves a wide range of clients, including seniors and individuals with complex medical conditions. Their services are designed to support clients in maintaining their independence and quality of life within their own homes.
Service Area
The organization provides services not only in Greenville but also in surrounding areas, including Mauldin, Greer, Spartanburg, Anderson, Pawleys Island, Myrtle Beach, Hilton Head Island, Charleston, Columbia, and Simpsonville, South Carolina.
What Families Say
Feedback from families varies, with many praising the company’s commitment to treating clients like family and providing quality care. However, there are also concerns about the reliability of caregivers, with some families expressing dissatisfaction with the punctuality and thoroughness of the care provided.
Room for Improvement
Some families have noted issues with caregiver reliability and responsiveness. Reports of caregivers arriving late or not fulfilling essential responsibilities suggest that there is room for improvement in ensuring consistent and dependable service.
Summary
Heart of the Carolinas offers a range of senior home care services in Greenville, South Carolina, with a focus on personalized care. While many families appreciate the compassionate approach of the staff, there are concerns about the reliability of caregivers that the organization may need to address to enhance overall satisfaction.
