Overview
Lavender Hills Fort Mill, located in Fort Mill, South Carolina, is a specialized community offering memory care for individuals diagnosed with Alzheimer’s and various forms of dementia. Managed by Twenty/20 Management, this facility aims to provide a nurturing environment that prioritizes comfort and support for residents navigating cognitive challenges.
Services & Support
Lavender Hills Fort Mill offers a range of services designed specifically for memory care, including assisted living, respite care, and hospice services. The community emphasizes personalized care, ensuring that each resident receives the support they need to thrive. The staff is specially trained to manage the unique behaviors associated with dementia, fostering a sense of dignity and respect for all residents.
Care Approach & Staff
The care approach at Lavender Hills Fort Mill focuses on empowering residents while providing the necessary support to maintain a purpose-driven lifestyle. The facility prides itself on its compassionate associates who work diligently to create a warm and inviting atmosphere. However, some reviews have expressed concerns regarding management and staffing levels, indicating a decline in care over time and a lack of accountability for staffing issues.
Who They Serve
Lavender Hills Fort Mill serves individuals with memory care needs, particularly those diagnosed with Alzheimer’s and other forms of dementia. The community is designed to accommodate the unique challenges faced by residents, ensuring they receive appropriate care and support.
Living Options & Amenities
The facility features spacious layouts and a picturesque courtyard, providing a serene environment for residents. Amenities include engaging activities tailored to residents’ interests, promoting an active lifestyle and a sense of community. While some reviews highlight the cleanliness and comfort of the facility, others have raised concerns about maintenance and management practices.
What Families Say
Families have expressed mixed feelings about Lavender Hills Fort Mill. Many appreciate the compassionate care and the dedication of the staff, noting that their loved ones feel safe and well-cared for. However, there are significant concerns regarding management and staffing levels, with some families reporting a decline in care quality and accountability issues. Overall, families value the peace of mind that comes from knowing their loved ones are in a supportive environment, although they hope for improvements in management practices.
Room for Improvement
Concerns have been raised about the management of Lavender Hills Fort Mill, particularly regarding staffing levels and accountability. Some families have noted a decline in care quality and expressed disappointment in the facility’s response to their concerns. Addressing these issues could enhance the overall experience for residents and their families.
Summary
Lavender Hills Fort Mill offers a specialized memory care environment for individuals with cognitive challenges. While the facility provides personalized care and a supportive atmosphere, there are notable concerns about management and staffing practices that have impacted the quality of care. Families appreciate the compassionate staff and the community’s efforts to create a nurturing environment, but improvements in management accountability are needed to ensure a consistently high standard of care.
