Overview
The Palms at Florence, located in Florence, South Carolina, is a nursing and rehabilitation center designed to support individuals during their recovery journey. The facility aims to provide a home-like atmosphere, staffed by caregivers who are committed to assisting residents with their healing process.
Services & Support
The Palms offers a range of services, including skilled nursing, rehabilitation, and hospice care. The center is staffed by experienced therapists, nurses, and healthcare aides who focus on delivering quality care tailored to each resident’s needs. Additionally, social worker support is available to assist families in navigating care options.
Care Approach & Staff
While some reviews highlight the caring nature of the staff, noting their attentiveness and kindness, other experiences indicate issues with responsiveness and support. Residents have reported delays in receiving assistance and concerns about the cleanliness of the environment. The staff’s approach can vary, with some families expressing dissatisfaction with the level of care provided.
Who They Serve
The Palms serves a diverse population, including those in need of short-term rehabilitation and long-term skilled nursing care. Families seeking a supportive environment for their loved ones may find that the facility offers both the necessary medical support and a community atmosphere.
Living Options & Amenities
The facility is designed to be clean and welcoming, with an emphasis on creating a comfortable living space for residents. However, some visitors have noted unpleasant odors in certain areas, which may detract from the overall experience. Despite this, many families have found the rooms to be adequately maintained.
Dining & Activities
Feedback on the dining experience has been mixed, with some residents reporting dissatisfaction with food quality and temperature. Activities are provided, but there are concerns about the level of engagement and support during rehabilitation sessions.
Room for Improvement
Several reviews indicate areas needing attention, such as staff responsiveness, cleanliness, and the overall management of care. Families have expressed concerns about the facility’s ability to provide timely assistance and maintain a hygienic environment, particularly on weekends.
Summary
The Palms at Florence offers a range of services aimed at supporting residents through recovery and rehabilitation. While many families appreciate the friendly staff and clean environment, there are significant concerns regarding responsiveness and care quality. Prospective residents and their families are encouraged to thoroughly evaluate the facility to ensure it meets their expectations for care and support.
