Overview
Visiting Angels, located in Duncan, South Carolina, is a locally owned home care agency dedicated to providing compassionate senior care. They offer a range of services designed to help older adults maintain their independence while receiving the support they need in the comfort of their homes.
Services & Support
Visiting Angels provides a variety of in-home care services tailored to individual needs. These include personal care, light housekeeping, companionship, meal preparation, shopping, transportation, and medication reminders. The agency emphasizes a personalized approach, ensuring that each care plan is customized to meet the specific requirements of the client.
Care Approach & Staff
The caregivers at Visiting Angels are frequently described as compassionate, patient, and dedicated. Many families have noted the positive impact caregivers have on their loved ones, highlighting their ability to provide not only physical assistance but also emotional support. The staff is trained to go above and beyond, often volunteering to assist with tasks that are not explicitly requested, which enhances the overall care experience.
Who They Serve
Visiting Angels primarily serves seniors who require assistance with daily living activities. Families have shared their experiences of how the agency has supported their loved ones, particularly those dealing with chronic illnesses or requiring specialized care. The agency has been noted for its effectiveness in matching caregivers with clients, often creating strong bonds that resemble family relationships.
What Families Say
Families have expressed high satisfaction with the services provided by Visiting Angels. Many reviews commend the agency for its warm and professional approach, with caregivers who are attentive and respectful. One family noted the peace of mind they felt knowing their loved one was in capable hands, while another shared how the agency’s quick response to care needs made a significant difference during a challenging time. However, there have been some concerns regarding communication and the occasional inconsistency in caregiver performance.
Room for Improvement
While many families have praised the agency, there have been isolated reports of dissatisfaction regarding specific caregiver interactions. In one instance, a family experienced a negative encounter with a staff member who did not meet their expectations. This feedback indicates that there may be opportunities for improvement in caregiver training and oversight to ensure consistent quality of service.
Summary
Overall, Visiting Angels in Duncan, South Carolina, is recognized for its compassionate and personalized approach to senior care. With a wide range of services and a commitment to matching caregivers with clients effectively, many families have found the support they need during challenging times. While there are areas for improvement, the agency’s dedication to quality care has made a positive impact on the lives of many seniors and their families.