Overview
PruittHealth – Columbia, located in Columbia, South Carolina, offers skilled nursing and rehabilitation services tailored for both short- and long-term care. The facility aims to provide a home-like environment where patients can receive comprehensive care from experienced healthcare professionals. PruittHealth emphasizes a commitment to quality and compassionate care, striving to meet the unique needs of each resident.
Services & Support
The center provides a range of services, including skilled nursing, rehabilitation, and hospice care. The staff is dedicated to maintaining open lines of communication with families, ensuring they are informed about their loved one’s progress. However, feedback from families indicates that there are significant challenges in service delivery, particularly regarding staff responsiveness and patient care.
Care Approach & Staff
PruittHealth employs a team of healthcare professionals who are trained to deliver advanced care in a supportive environment. While some families have praised the caring attitude of certain staff members, others have reported issues with staff responsiveness, particularly during peak times. Complaints about long wait times for assistance and difficulty in reaching staff by phone have been noted, suggesting inconsistency in the level of care provided.
Who They Serve
The facility caters to a diverse population, including individuals in need of skilled nursing care, rehabilitation, and hospice services. While some families have expressed satisfaction with the care their loved ones received, others have voiced serious concerns about neglect and inadequate support, highlighting the need for improvements in service quality.
Levels of Care
PruittHealth offers various levels of care, including rehabilitation and hospice services. Families have reported mixed experiences, with some feeling that their loved ones received the necessary care, while others have raised alarms about neglect and insufficient medical attention, particularly for those in need of rehabilitation.
Room for Improvement
Several reviews indicate a need for improvement in staff responsiveness and communication. Families have expressed frustration over long wait times for assistance and difficulty in reaching staff members via phone. Additionally, concerns have been raised about the cleanliness of the facility and the adequacy of care provided, particularly for residents with specific medical needs.
Summary
While PruittHealth – Columbia aims to provide compassionate and quality care, feedback from families reflects a mix of positive experiences and significant concerns. The commitment to patient care is evident, but challenges related to staff responsiveness and overall service quality suggest that potential residents and their families should carefully consider these factors when evaluating care options.
