Overview
NHC HealthCare, located in Columbia, South Carolina, is a 265-bed post-acute center that offers 24/7 skilled nursing care, rehabilitation, and therapy services. The facility is designed to support individuals recovering from surgeries, serious illnesses, or those requiring long-term care. NHC HealthCare aims to provide compassionate and personalized care tailored to the unique health needs of each resident.
Services & Support
NHC HealthCare offers a range of services including skilled nursing care, rehabilitation, and hospice care. The facility is equipped to assist residents transitioning from hospital stays or those in need of specialized medical support. The dedicated team is available around the clock to ensure residents receive the necessary attention and care.
Care Approach & Staff
The staff at NHC HealthCare is noted for their caring and attentive approach. Many families have expressed gratitude for the support provided by nurses, therapists, and CNAs, highlighting their commitment to patient well-being. However, some reviews indicate concerns regarding staff behavior and professionalism, with reports of rudeness and lack of compassion from certain team members.
Who They Serve
NHC HealthCare serves a diverse population, including individuals recovering from strokes, joint replacements, and other significant medical procedures. The facility caters to both short-term rehabilitation needs and long-term care requirements.
Living Options & Amenities
The facility features private and spacious accommodations, contributing to a comfortable living environment. While the building is described as updated and clean, some reviews express dissatisfaction with the overall cleanliness and maintenance, pointing out issues with housekeeping.
Dining & Activities
Dining options are available, though feedback on the food quality has been mixed, with some residents indicating that it could be improved. NHC HealthCare also offers various activities to engage residents, which are generally well-received by families.
Room for Improvement
While many families appreciate the care provided, there are notable concerns regarding staff attitudes and the cleanliness of the facility. Multiple reviewers have reported instances of unprofessional behavior from staff members, which has impacted their overall experience. Additionally, issues with housekeeping have been highlighted, indicating a need for improvement in maintaining the facility.
Summary
NHC HealthCare in Columbia, South Carolina, provides a range of skilled nursing and rehabilitation services in a supportive environment. While many families commend the attentive staff and the facility’s commitment to patient care, there are areas that require attention, particularly regarding staff professionalism and cleanliness. Families considering this facility should weigh both the positive experiences and the concerns noted in reviews.
