Overview
Caregivers on Demand, located in Columbia, South Carolina, is a home health care provider that emphasizes the importance of healthcare as a basic human right. They aim to deliver dedicated services to their clients, though experiences shared by families indicate significant concerns about the quality of care.
Services & Support
The company offers attendant care services, including backup emergency care for consumers with physical disabilities. They are committed to providing timely and quality assistance when needed. However, feedback from families suggests that the execution of these services may not consistently meet expectations.
Care Approach & Staff
While Caregivers on Demand promotes a compassionate and collaborative care approach, some reviews highlight serious concerns regarding staff conduct and professionalism. Families have reported instances of inappropriate behavior from caregivers, lack of proper background checks, and unprofessional interactions that raised safety concerns.
Who They Serve
Caregivers on Demand serves a diverse clientele, including individuals with special needs and those requiring assistance due to physical disabilities. However, the experiences shared by families indicate that the level of care received may vary significantly.
Room for Improvement
Numerous reviews express dissatisfaction with the company’s communication and reliability. Families noted issues such as the lack of backup care arrangements when a caregiver was unavailable and inadequate support for clients, particularly those with special needs. These concerns suggest a need for improvements in staff training and operational management.
What Families Say
Feedback from families has been mixed. While some clients have reported positive experiences, others have described their interactions with caregivers as troubling, citing instances of unprofessional behavior and a lack of compassion. One family expressed disappointment over the termination of services without proper communication, indicating a significant gap in client care.
Summary
In summary, Caregivers on Demand in Columbia, South Carolina, aims to provide essential home health care services. However, reviews highlight critical issues regarding caregiver conduct, communication, and reliability. Families considering this provider may want to weigh these factors carefully based on the shared experiences of others.
