Overview
Anderson Home Care, located in Columbia, South Carolina, is a non-medical in-home care provider that focuses on assisting individuals who wish to remain in their homes. The agency offers a variety of services aimed at enhancing the quality of life for clients, including personal care, meal preparation, light housekeeping, and companionship. With over 20 years of experience in health care, the owner has established a team of compassionate and screened caregivers dedicated to providing support for seniors, individuals with disabilities, and others in need of assistance.
Services & Support
Anderson Home Care provides a range of services designed to meet the diverse needs of their clients. These services include personal care such as bathing, dressing, and hygiene assistance, as well as meal planning and preparation. The agency also offers homemaking services, which encompass light housekeeping, laundry, and companionship activities like conversation and games. Additionally, they assist with errands, shopping, and medication reminders, ensuring that clients receive comprehensive support tailored to their individual needs.
Care Approach & Staff
The caregivers at Anderson Home Care are often described as compassionate and understanding. The agency emphasizes the importance of rapport between caregivers and clients, aiming to foster a supportive environment. However, some reviews indicate variability in caregiver performance and professionalism, with a few clients expressing dissatisfaction regarding specific interactions and the cleanliness of care provided.
What Families Say
Feedback from families reflects a mix of experiences with Anderson Home Care. Many families appreciate the compassionate and professional nature of the staff, noting that they felt safe and well-cared for during their loved ones’ time with the agency. Positive comments highlight the responsiveness of management and the overall quality of care, with some families expressing gratitude for the support received during difficult times. Conversely, there are concerns raised about specific caregivers and their approach to cleanliness and professionalism, with some families recommending caution based on their experiences.
Room for Improvement
While many families have had positive experiences, there are notable concerns regarding certain caregivers’ professionalism and the quality of care provided. Some clients reported issues with cleanliness and the willingness of staff to perform necessary tasks. Addressing these concerns may enhance the overall quality of service and client satisfaction.
Summary
Anderson Home Care in Columbia, South Carolina, offers a variety of non-medical in-home care services aimed at supporting individuals in need. With a focus on compassionate care, the agency has received both praise and criticism from families regarding the quality of care provided. While many clients appreciate the understanding and professional demeanor of the staff, there are areas for improvement, particularly concerning the consistency of caregiver performance. Families considering Anderson Home Care may want to weigh these factors in their decision-making process.
