Overview
White Oak Manor Charleston, located in Charleston, South Carolina, is a 176-bed skilled nursing center that provides long-term nursing care and short-term rehabilitation services. The facility is conveniently situated within walking distance of Trident Medical Center, making it accessible for medical needs. The care team comprises Registered Nurses, Licensed Practical Nurses, and Certified Nursing Assistants available 24 hours a day, ensuring a supportive environment for residents.
Services & Support
White Oak Manor offers a range of rehabilitation services, including physical therapy and occupational therapy, tailored to meet individual needs. The interdisciplinary team develops personalized care plans in coordination with physicians to address both medical and emotional well-being. Residents have access to various activities, fostering engagement and social interaction within the community.
Care Approach & Staff
The staff at White Oak Manor is noted for their compassion and responsiveness, with many families expressing gratitude for the care provided. However, some reviews indicate issues with communication among staff, particularly during shift changes, which can affect the continuity of care. While many residents appreciate the kindness of the caregivers, there are concerns about understaffing and the overall management of the facility.
Who They Serve
White Oak Manor serves a diverse population, including individuals requiring skilled nursing care and rehabilitation following illnesses or surgeries. Families have reported varying experiences, with some residents thriving and others facing challenges related to care and attention.
Dining & Activities
Residents have access to various activities designed to keep them engaged. However, the quality of food has been a recurring concern, with multiple reviews highlighting dissatisfaction with the meals provided. Some residents have found alternatives that suit their dietary needs, but overall, the dining experience could benefit from improvement.
Room for Improvement
While many families appreciate the care their loved ones receive, there are significant concerns regarding communication among staff and the management of patient needs. Instances of negligence and poor food quality have been reported, prompting calls for better oversight and support within the facility.
Summary
White Oak Manor Charleston offers a blend of skilled nursing and rehabilitation services in a supportive environment. While many families commend the staff’s dedication and the variety of activities available, there are areas that require attention, particularly regarding communication and dining services. Families considering this facility should weigh the positive experiences alongside the concerns noted in reviews.
