Overview
NHC HealthCare, located in Charleston, South Carolina, is a 192-bed post-acute center providing 24/7 skilled nursing care, rehabilitation, and long-term support. The facility specializes in assisting individuals recovering from surgeries, strokes, or serious illnesses, offering a compassionate environment designed to promote recovery and independence.
Services & Support
NHC HealthCare offers a comprehensive range of services, including skilled nursing, rehabilitation, hospice care, and assisted living. The facility is equipped to provide personalized care tailored to individual health needs, ensuring residents receive the necessary medical support and rehabilitation to facilitate their recovery.
Care Approach & Staff
The care approach at NHC HealthCare emphasizes compassion and professionalism. Many reviews highlight the dedication of the nursing and therapy staff, noting their commitment to patient care and support. However, some feedback indicates inconsistencies in caregiver performance, with reports of staff changes and varying levels of attentiveness to residents’ needs.
Who They Serve
NHC HealthCare serves individuals requiring skilled nursing care, including those recovering from surgeries or managing chronic conditions. The facility is designed to accommodate both short-term rehabilitation and long-term care needs, ensuring a supportive environment for all residents.
Clinical Services & Rehab
The facility’s rehabilitation services receive positive remarks, particularly for the physical therapy team, which is noted for its thorough and cautious approach to patient safety. Residents often benefit from personalized therapy programs aimed at improving strength, flexibility, and mobility.
What Families Say
Family members and visitors frequently commend the friendly and professional demeanor of the staff, as well as the cleanliness of the facility. However, there are contrasting experiences regarding the quality of care, with some families expressing concerns about responsiveness and the overall attentiveness of caregivers. Positive anecdotes about enjoyable activities and outings also highlight the facility’s efforts to engage residents in social experiences.
Room for Improvement
While many families appreciate the positive interactions with staff, some reviews indicate significant concerns regarding the quality of care provided to residents. Issues such as delayed responses to call buttons and inconsistent cleanliness have been noted. Additionally, there are reports of inadequate attention to residents’ personal needs, which may impact the overall experience.
Summary
NHC HealthCare in Charleston, SC, offers a range of skilled nursing and rehabilitation services in a supportive environment. While many families praise the staff’s friendliness and the facility’s cleanliness, there are also concerns regarding the consistency of care and staff turnover. Families considering NHC HealthCare should weigh these factors when evaluating options for their loved ones.
