Overview
Oaks at Charleston, located in Charleston, South Carolina, offers assisted living and memory care services for seniors in Charleston County and the surrounding areas. This family-operated community emphasizes personalized care in an engaging environment, aiming to create a supportive atmosphere for residents. With its proximity to local hospitals and historic downtown Charleston, Oaks at Charleston provides a convenient and welcoming setting for seniors.
Services & Support
The community provides a mix of assisted living and memory care services tailored to meet the unique needs of residents. The care approach focuses on fostering independence while ensuring safety and support for those experiencing memory loss. Residents benefit from a variety of activities designed to promote socialization and engagement, contributing to a vibrant lifestyle.
Care Approach & Staff
Oaks at Charleston is committed to building trust-based relationships between staff and residents. While some reviews highlight compassionate caregivers, there are concerns regarding staff training and responsiveness to family feedback. Instances of inadequate communication and oversight have been noted, suggesting that ongoing improvements in staff training and management responsiveness could enhance the overall care experience.
Who They Serve
The facility serves seniors requiring assisted living and those in need of memory care. Families looking for a supportive environment for their loved ones may find Oaks at Charleston a suitable option, though experiences may vary based on individual circumstances.
Living Options & Amenities
Oaks at Charleston features an intimate setting that encourages social interaction and community involvement. The facility offers a range of activities and outings, ensuring residents have opportunities for engagement and connection with others.
Dining & Activities
Residents at Oaks at Charleston enjoy meals designed to meet their dietary needs, with feedback indicating satisfaction with the dining experience. The community also prioritizes activities that foster interaction and enjoyment, contributing to a lively atmosphere for residents.
What Families Say
Feedback from families is mixed. Many appreciate the compassionate care and support provided by the staff, highlighting positive experiences with the activities and social interactions. However, some families express concerns about communication with management and the adequacy of care, particularly regarding cleanliness and attention to individual needs.
Room for Improvement
Several reviews indicate areas needing improvement, particularly in staff training and communication. Some families reported issues with room cleanliness and inadequate responses to care requests, suggesting a need for enhanced oversight and staff engagement.
Summary
Oaks at Charleston presents a community-focused option for seniors needing assisted living and memory care in Charleston, South Carolina. While many families report positive experiences with staff and activities, there are notable concerns regarding management responsiveness and staff training. Families considering this facility should weigh these factors carefully as they seek the best care for their loved ones.
