Overview
Brookdale West Ashley, located in Charleston, South Carolina, is an assisted living and memory care community that emphasizes compassionate care and a supportive environment. The facility aims to enhance the lives of its residents by offering a welcoming atmosphere where they can feel connected and at home.
Services & Support
Brookdale West Ashley provides a range of services designed to support residents at all stages of life. The staff is available 24/7 to respond to emergencies and assist with daily living tasks such as dressing and bathing. Residents can also benefit from a variety of activities that promote social engagement and wellness.
Care Approach & Staff
The caregivers at Brookdale West Ashley are noted for their compassion and understanding, taking the time to get to know each resident personally. Many families have expressed appreciation for the staff’s attentiveness and the supportive community atmosphere. However, some reviews have highlighted issues with front desk staff, indicating that experiences may vary.
Who They Serve
Brookdale West Ashley serves seniors who require assisted living and memory care, including those transitioning from independent living. The community focuses on creating a nurturing environment where residents can thrive and maintain their independence.
Living Options & Amenities
The facility offers a variety of apartment floor plans that are bright and pet-friendly. Residents can enjoy common spaces for socializing and participate in an active schedule of activities, including trips to local attractions and creative endeavors like gardening.
Dining & Activities
Dining options at Brookdale West Ashley are designed to cater to the varied tastes of residents, while the activities program includes games, music, and arts and crafts, ensuring there is something for everyone. Families have noted the positive impact of these activities on their loved ones’ happiness.
What Families Say
Families have shared mixed experiences at Brookdale West Ashley. Many appreciate the warm community and dedicated staff, noting significant improvements in their loved ones’ well-being. However, some reviews reflect dissatisfaction with management and specific interactions, suggesting a need for consistent customer service across all staff members.
Room for Improvement
While many families express satisfaction with the care and environment at Brookdale West Ashley, there are concerns regarding the responsiveness of front desk staff and management. Some families have experienced challenges that suggest a need for improvements in communication and service consistency.
Summary
Brookdale West Ashley offers a supportive and engaging environment for seniors in Charleston, South Carolina. With a focus on compassionate care and a variety of activities, the community strives to enhance the quality of life for its residents. While many families report positive experiences, there are areas for improvement that could enhance overall satisfaction.
