Overview
NHC HealthCare, located in Anderson, South Carolina, is a skilled nursing facility that offers a range of services including rehabilitation and hospice care. The center is designed to support individuals recovering from various medical conditions such as strokes, joint replacements, and other serious illnesses. While the facility aims to provide compassionate care, feedback from families indicates a significant variance in the quality of service received.
Services & Support
NHC HealthCare provides 24/7 skilled nursing care, short-term rehabilitation, long-term care, and hospice services. The facility emphasizes personalized care, aiming to assist patients in achieving their health and wellness goals. However, numerous reviews highlight concerns about the adequacy of staffing levels and the overall quality of care, suggesting that some residents may not receive the attention they require.
Care Approach & Staff
The facility’s staff includes nurses and certified nursing assistants (CNAs) who are responsible for patient care. While some families report positive experiences with physical therapy staff, others express dissatisfaction with the overall responsiveness and professionalism of the nursing staff. Reports of staff being overwhelmed and unresponsive to patient needs have raised concerns about the care environment.
Who They Serve
NHC HealthCare serves a diverse population, including individuals recovering from surgery and those requiring long-term care. However, feedback indicates that patients who are more dependent on staff assistance may face challenges in receiving timely care, particularly in personal hygiene and mobility support.
Room for Improvement
Several reviews point to issues such as inadequate cleaning of patient rooms, lack of timely assistance for bathroom needs, and instances of staff members displaying unprofessional behavior. Families have noted that residents may be left unattended for extended periods, which can lead to distress and a feeling of neglect.
Summary
NHC HealthCare in Anderson, SC, aims to provide comprehensive skilled nursing and rehabilitation services. While there are commendable aspects, particularly in physical therapy, the facility has faced significant criticism regarding staffing levels and the quality of care. Families considering this facility should weigh the reported challenges against their loved ones’ specific care needs.
