Overview
Condor Health Anderson, located in Anderson, South Carolina, offers various services including rehabilitation and hospice care. The facility has received mixed reviews from families regarding the quality of care and the environment.
Services & Support
Condor Health provides rehabilitation and hospice services, aiming to assist residents with their medical needs. However, some families have expressed concerns about the timeliness and quality of care, particularly regarding medication administration and personal hygiene support. Instances of residents not receiving timely assistance for basic needs have been reported, leading to frustration among families.
Care Approach & Staff
While some staff members, particularly on unit 3, have been praised for their friendliness and dedication, there are notable criticisms about the overall management and attitude of certain caregivers. Families have reported a lack of responsiveness from staff and issues with communication, especially when trying to reach the facility by phone. This has raised concerns about the level of attention and care provided to residents.
Who They Serve
Condor Health serves individuals in need of rehabilitation and hospice care. The facility accommodates residents with varying levels of mobility and health conditions, but feedback indicates that those requiring more intensive support may not receive adequate attention.
Living Options & Amenities
The facility is described as older and in need of renovations, with some visitors noting unpleasant odors upon entry. While cleanliness has been acknowledged in some reviews, issues related to the overall environment and maintenance have been highlighted as areas needing improvement.
Dining & Activities
Dining options at Condor Health have received mixed feedback. Some residents and families have noted a need for better food choices, while others have appreciated the efforts of the staff in providing meals. Activities available for residents were not detailed in the reviews, indicating a potential area for enhancement.
What Families Say
Feedback from families is varied, with some expressing gratitude for the care received on specific units, while others warn against placing loved ones in the facility due to negative experiences. Reports of poor treatment and inadequate support for basic needs have led to significant concern among families, with some actively seeking alternatives for their loved ones.
Room for Improvement
Several reviews point to critical areas for improvement, including the responsiveness of staff, management practices, and the overall condition of the facility. Families have noted issues with lost personal items and a need for better communication regarding resident care.
